How to configure a clone operation using Clone Plus for Jira Cloud

This article explains how to setup a clone operation for a project(s) including an issue type using Clone Plus for Jira Cloud app.


  1. Log in to the Jira Cloud instance as an administrator.
  2. Click Cogwheel > Apps, navigate to BOB SWIFT - CLONE PLUS section on the left hand side sidebar, and click Clone operations.
  3. Click Create clone operation and perform the following steps:
    1. Select a source project(s) from the Projects drop-down or select the Display for all projects checkbox to enable the clone operation for the selected project(s).
    2. Select the issue type(s) from the Issue types drop-down or select the Display for all issue types checkbox to enable the clone operation on particular issue type(s).
  4. Click Next and choose the properties from Step 2. You can select an option from the Set fields dropdown.
    For this example, Assignee is given a value as Parent issue's assignee.

    You can also select any of the options as per your requirements from other options like Copy attachmentsCopy comments, and so on. 
  5. Click Next. In Step 3 of the wizard, enter details for Clone operation name and Description, and click Save as shown:

    The clone operations screen is as shown:

After setting up the clone operation configuration, perform the following steps:

  1. Go to the relevant project and open a Jira Issue.
  2. Click Clone Plus from the top right side of the screen to see the Clone Plus for Jira pop-up window.
  3. Select the clone operation and clone the issue. The cloned issue now contains all the information as per the configured clone operation.