EazyBI Integration with Time to SLA

This page is about Time to SLA for Jira Cloud.

The EazyBI - Time to SLA integration is now available in its beta version for EazyBI Cloud. This integration allows you to incorporate Time to SLA information into your EazyBI reports, providing additional insights into your Jira data.

This document outlines the steps to enable the integration and provides guidance on using it effectively within EazyBI.

Step 1: Enable the Integration

To enable the Time to SLA integration, follow these steps:

  1. Navigate to your EazyBI settings in the Atlassian Cloud environment. To learn how to navigate site settings, refer to this documentation.

  2. Add the following lines to the EazyBI settings:

[jira.time_to_sla] enable = true

[jira.time_to_sla] enable = true

  1. Save the settings.

Step 2: Configure the TTS API Token

After enabling the integration, you need to provide the Time to SLA (TTS) API token within the Jira import Add-ons tab. Follow these steps:

  1. Navigate to the Jira import Add-ons tab in EazyBI.

  2. Provide the TTS API token. If you don’t know how to create a TTS API token, refer to this documentation.

  3. Click "Show available custom fields" after providing the token.

EazyBI will then query SLA information and present the available options for selection.

Importing and Reporting

After configuring the integration and providing the TTS API token, you can proceed to import SLA information into EazyBI. The import process will create the following:

  • A set of sample reports: Explore these reports to understand how SLA data can be utilized in EazyBI.

  • Dimensions: EazyBI.

  • Measures: