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In this section, we have gathered information that may help you improve your SLA management experience.
FAQ: SLA Reports
FAQ: Time to SLA for Jira Cloud
I need issue-specific SLA actions
I need a reset
I want to send custom SLA notifications to Slack
I need to start the SLA when an issue is opened and end it is when resolved
I want to configure Time to First Response and Time to Resolution SLAs
I want SLAs to be reset when reassigned
I want to migrate