Knowledge Base

Owned by Derya Özdemir
Last updated: Oct 25, 2023
1 min read

This page is about Time to SLA for Jira Cloud. Using Jira On-Prem? Click the On-Prem button above.

In this section, we have gathered information that may help you improve your SLA management experience.

FAQs

FAQ: SLAs

FAQ: Calendars

FAQ: Recalculation

FAQ: SLA Reports

FAQ: Time to SLA for Jira Cloud

Use Cases

I need issue-specific SLA actions

I need a reset

I want to send custom SLA notifications to Slack

I need to start the SLA when an issue is opened and end it is when resolved

I want to configure Time to First Response and Time to Resolution SLAs

I want SLAs to be reset when reassigned

I want to migrate

Cloud Migration Guide

TTS Cloud vs. Server/Data Center Versions

Glossary