Insufficient Jira permissions in BigPicture/BigGantt.

Insufficient Jira permissions in BigPicture/BigGantt.

If you see the following message while trying to access either BigGantt or BigPicture for Jira Cloud, follow the steps described in this article.

Screenshot of a message that BigGantt needs access.

Steps:

  1. Go to Settings > System > Global permissions.

  2. Scroll down to the Grant permission section.

  3. Select the 'atlassian-addons-admin' group. 

    Screenshot of the Grant permission section in Jira global permissions.
  4. Steps:

    1. From the Grant drop-down, select Browse users and groups.

    2. From the Group drop-down, select atlassian-addons-admin.

    3. Click the Add button. 

    Repeat the steps for Share dashboards and filters.

    Screenshot of granting permissions to a group in Jira global permissions.


    You can see that the permissions above have been updated.

    Screenshot of Jira global permissions section.
  5. If the BigGantt/BigPicture needs access! message still appears, reinstall the plugin (Apps drop-down at the top > Manage your apps).

    Screenshot of the Manage apps section in Jira.

     

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