Insufficient Jira permissions in BigPicture/BigGantt
If you see the following message while trying to access either BigGantt or BigPicture for Jira Cloud, follow the steps described in this article.
Steps:
Go to Settings > System > Global permissions.
Scroll down to the Grant permission section.
Select the 'atlassian-addons-admin' group.
Steps:
From the Grant drop-down, select Browse users and groups.
From the Group drop-down, select atlassian-addons-admin.
Click the Add button.
Repeat the steps for Share dashboards and filters.
You can see that the permissions above have been updated.If the BigGantt/BigPicture needs access! message still appears, reinstall the plugin (Apps drop-down at the top > Manage your apps).
If you need help, contact our Support team.