Meet the new BigPicture navigation
A faster, smarter, and more intuitive way to work is here. We’ve redesigned BigPicture navigation to give you a smoother experience and better access to what matters most.
→ Discover what’s new, explore key improvements, and review feature name updates on the New navigation page.
→ The rollout will happen gradually, and the previous navigation will be retired in September 2026.
BigTemplate - MPP file import failure
Scenario
Importing tasks to Jira using a Microsoft Project (MPP) file:
The import fails:
No information is available in the failure report:
Solution
Create a support ticket via our Service Desk and attach the MPP import file to it.