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BigTemplate - MPP file import failure

BigTemplate - MPP file import failure

Scenario

Importing tasks to Jira using a Microsoft Project (MPP) file:

big-template-import-file.png

The import fails:

big-template-import-failure.png

No information is available in the failure report:

big-template-import-failure-details.png

Solution

Create a support ticket via our Service Desk and attach the MPP import file to it.

Need support? Create a request with our support team.

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