BigTemplate pdf export does not work due to problem with SSL certificate.

BigTemplate pdf export does not work due to problem with SSL certificate.

This content is archived.

If logs contain errors like this:

// -------------------------- Shell output -------------------------- ERROR! Error: net::ERR_SSL_CLIENT_AUTH_CERT_NEEDED at navigate (/usr/lib/node_modules/puppeteer/lib/Page.js:526:37) at <anonymous> at process._tickCallback (internal/process/next_tick.js:189:7) // -------------------------- Shell output --------------------------

The old puppeteer version might cause it.

To fix this, upgrade puppeteer by executing the command below on the server with your Jira instance:

sudo npm -g update puppeteer --unsafe-perm=true



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