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BigTemplate pdf export does not work due to problem with SSL certificate

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BigTemplate pdf export does not work due to problem with SSL certificate

Owned by Anna Ciepłota
Last updated: Feb 07, 2024 by Piotr Koszela

If logs contain errors like this:

// -------------------------- Shell output -------------------------- ERROR! Error: net::ERR_SSL_CLIENT_AUTH_CERT_NEEDED at navigate (/usr/lib/node_modules/puppeteer/lib/Page.js:526:37) at <anonymous> at process._tickCallback (internal/process/next_tick.js:189:7) // -------------------------- Shell output --------------------------

The old puppeteer version might cause it.

To fix this, upgrade puppeteer by executing the command below on the server with your Jira instance:

sudo npm -g update puppeteer --unsafe-perm=true



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