Support for Atlassian Server Products (and apps like BigPicture) has ended in February 2024.

Are you planning a migration to Cloud? Make sure you don't lose your BigPicture data/configurations in the process. Check out this page for information on how to migrate BigPicture's data to Cloud. If you have any questions please email support@appfire.com

Jira Cloud

Owned by Anna Ciepłota

Last updated: Jan 22, 2024 by Piotr Koszela

1 min read

The connection between Jira and BigPicture has been lost

After the base URL change, the link to BigPicture has been lost.

Try reinstalling the plugin (NOT turn on/off). Plugin reinstallation will not cause data loss. If you have further questions, please contact our support team via our Service Desk.