Support for Atlassian Server Products (and apps like BigPicture) is ending in February 2024.

Are you planning a migration to Cloud? Make sure you don't lose your BigPicture data/configurations in the process. Check out this page for information on how to migrate BigPicture's data to Cloud. If you have any questions please email

Troubleshooting - Permissions

If after migration the App is not working properly (the tasks are marked as no access) you should verify app permissions.

All permission schemes used by Jira projects that the app is supposed to have access to:

Please note that permission management is different on Jira Clouds and Jira Server. Read more about permissions in Atlassian documentation and check our scope misconfiguration guide to modify them accordingly.