Performance.

Meet the new BigPicture navigation

A faster, smarter, and more intuitive way to work is here. We’ve redesigned BigPicture navigation to give you a smoother experience and better access to what matters most.

→ Discover what’s new, explore key improvements, and review feature name updates on the New navigation page.

→ The rollout will happen gradually, and the previous navigation will be retired in September 2026.

Performance.

This content is archived.

If you have contacted the Atlassian Support Team regarding performance problems before and have a preliminary analysis, let us know and add our Support Team to that ticket. 

If you contact our Support Team via our portal or e-mail for the first time, please remember to attach the required information to the request. Below, you can find a list of potential performance problems and information on data necessary to collect before contacting our Support Team

  1. Some of BigPicture's functions are slow.

  2. Whole Jira or BigPicture is slow.



Need support? Create a request with our support team.

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