Troubleshooting articles


TitleCreatorModified
How to fix "You don't have permission to see this request" error (Cloud)Mariusz GrajJul 16, 2024
How to fix "Option id 'null' is not valid" errorMariusz GrajJul 12, 2024
How to fix "Account already exists" errorSatti Sai Satya RaghavendraJul 12, 2024
Clicking on Secure Macro throws ErrorJulian RachmadiputraJun 27, 2024
How to address unlabelled Epic names after project transfer via Configuration Manager for Jira(CMJ)Sudhir KvJun 20, 2024
How to troubleshoot the upgrade/migration issue of Confluence to 7.19.18 and above versions?Manisha KhargaJun 18, 2024
Using a Set issue field(s) post-function on a "Users Profiles for Jira"-provided custom fieldMelanie CorlettoJun 11, 2024
Will Configuration Manager for Jira (CMJ) migrate commented Jira issue links?Vijaya Durga VempaJun 06, 2024
When a Salesforce Record is opened, an [Invalid string length] component error appears.Felipe PérezJun 04, 2024
How to auto-associate a Salesforce Object to a Jira issue upon Jira issue creation.Felipe PérezMay 31, 2024
'This page has an error. You might need to refresh it. [Cannot read properties of undefined...' appears on the Salesforce Installed PackagesAmir AlvarezMay 28, 2024
After adding the "Push to Salesforce" post-function to the workflow, the connector fails to trigger the post-function and fails to update Salesforce following the Jira status transition.Felipe PérezMay 23, 2024
Encountering a "Something's gone wrong" pop-up when attempting to access application settings.Alejandra RosalesMay 23, 2024
How to troubleshoot the discrepancies in Work log reports in Reports and Timesheets for Jira AppKinnera Siriki (Appfire)May 22, 2024
Troubleshooting known issues when migrating to Page Approval CloudAlejandra RosalesMay 17, 2024
Performance issues during the Configuration Manager for Jira deploymentYoga ReddyMay 10, 2024
Issues saving a Scaffolding content with Number Headings apps installedAlejandra RosalesMay 01, 2024
User cannot delete Page Approval templatesAlejandra RosalesMay 01, 2024
"Unauthorized" error when authorizing the connection to SalesforceTomas MenesesMay 01, 2024
No Jira Project Bound to this Connection Error in the Connector for Salesforce & Jira AppAmir AlvarezMay 01, 2024