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Jira default system fields aren’t retrieved in Salesforce.
Jira default system fields aren’t retrieved in Salesforce.
- Yamam Ghourani
Owned by Yamam Ghourani, created
Problem
Jira default system fields aren’t retrieved in Salesforce.
Solution
Check if you have any Jira projects set. If there are no projects in Jira, then salesforce will not be able to retrieve Jira default system fields
Resetting a Jira site results in a single default project (out of the box), but if this was deleted, then Jira default system fields won’t be retrieved in Salesforce