Custom logoCustom icon
Templates

One Appfire Support Knowledge Base

  • All content
  • Calendars
  • Space settings
Results will update as you type.
  • Administrative Tools
    • Gaia for Jira- Project Template Manager
    • Configuration Manager for Jira - Botron Software
      • •
        How to fix Integrity Check violation in reference to missing custom fields from the database
      • •
        How to fix a sprint's activated date which is not exported as part of a migration
      • •
        Creating a Snapshot for a Single Jira Project Using the REST API
      • Integrity Check for Jira
      • Power Admin
      • Issue Matrix
      • Configuration Manager for JIRA
        • FAQ
        • •
          KB
        • •
          How to restore lost attachments in CMJ Data Center
        • How-to articles [PS]
        • Troubleshooting articles [PS]
          • •
            CMJ Integrity Check reports "The custom field context is not correctly associated with existing issue types."
          • •
            CMJ Integrity Check reports Duplicate object error Issue link type 'Epic-Story Link'
          • •
            CMJ Integrity Check reports errors in a dashboard, but it's not accessible to the CMJ user
          • •
            CMJ Integrity Check reports Duplicate object error for Agile board Card Colors
          • •
            CMJ Integrity Check reports missing object error Agile board refers to missing status/priority <Some Custom field value>
          • •
            CMJ Integrity Check reports errors in a filter, but it's not accessible to the CMJ user
          • •
            CMJ Integrity Check reports "Failed to get request type with id -1. The request type you are trying to view does not exist"
          • •
            CMJ reports Project key conflicts. java.lang.IllegalStateException: Unable to create project: Errors: {projectKey=Project '<Some Project>' uses this project key.}
          • •
            CMJ Integrity Check reports "Issue type 'Test' has duplicates."
          • •
            CMJ Integrity Check reports Service desk related errors such as Screen 'JIRA Service Desk Pending Reason screen' has duplicates
          • •
            CMJ Integrity Check reports Duplicate object error for Agile board, but it is not accessible even though I have administrator privileges.
          • •
            CMJ Integrity Check reports "X" refers to the missing priority Y
          • •
            Integrity Check for Jira and Power Admin show empty License key in Configuration Manager for JIRA v6.9.0
          • •
            Duplicate primary key value error
          • •
            Corrupted snapshot file
          • •
            Unable to perform deployment: Unable to apply change 'type: change, old value: , new valueJiraConfigurationRoot#root/JiraFilter<Filter Name>_<user>, feature: columnLayout'
          • •
            Jira Data Center performance problems during deployment
          • •
            Deployment cannot continue because of Default scheme name conflicts error
          • •
            Disabling/upgrading CMJ causes other apps to get disabled
          • •
            CMJ - Service desk Access config issues
          • •
            IllegalStateException: Unable to create project: Errors: {} Error Messages: [Invalid default Assignee.]
          • •
            java.lang.IllegalStateException: Project type with key software is not available for user
          • •
            java.lang.IllegalStateException: Project type with key service_desk is not available for user
          • •
            java.lang.ArrayIndexOutOfBoundsException caused due to broken versions
          • •
            Fix Invalid JQL
          • •
            Issue data deployment failing due to comment(s) restricted to missing project role(s)
          • •
            Snapshot fails due to missing a project shortcut url
          • •
            Hundreds of CMJ Integrity Check violations prevent snapshot from being created.
          • •
            Unable to perform deployment: Update/create failed for request type field, custom field, due to unsupported field type
          • •
            Unable to perform deployment: Update/create failed for request type field 'custom field' due to hidden fields
          • •
            Timeout or proxy error when deploying snapshot
          • •
            Unauthorized Access message when browsing snapshots from a Linked Jira Instance
          • •
            Unable to apply change 'type: removal, object: JiraCustomField' on JIRA 7.2
          • •
            Unable to apply change 'type: addition, object: JiraConfigurationRoot#root/AgileSprint
          • •
            The ID of a configuration object "X" deployed with CMJ is differs from the id of the same object on source
          • •
            "Problem/Incident" issue link type duplicated
          • •
            ORA-00955: name is already used by an existing object
          • •
            How to fix Integrity Check violation in reference to missing custom fields from the database [PS]
          • •
            Ranking Jira issues does not work after a deployment because of unreleased Lexorank locks
          • •
            Snapshot deployment fails with: IllegalArgumentException: Passed List had more than one value
          • •
            Cannot change feature 'isSubtask' for Issue Type
          • •
            Capability CUSTOMER_INVITE_EMAIL_SUPPRESSED is set more than once for service desk project
          • •
            ClassNotFoundException: com.sun.jndi.ldap.LdapCtxFactory not found from bundle
          • •
            CMJ Field layout scheme entity - DB misconfiguration
          • •
            Missing board filter with id 'xxxxx'
          • •
            License update failed. License is malformed!
          • •
            java.lang.OutOfMemoryError: GC overhead limit exceeded
          • •
            Jira Agile is required when deploying project(s) with no usages of Jira Agile/Software objects
          • •
            java.lang.StringIndexOutOfBoundsException: String index out of range: -1
          • •
            Migrating a JSM Project when JSM is not installed in Target Instance
          • New custom field IDs are different after deploying a snapshot
          • •
            Issue comment is not visible to the admin
          • •
            Custom Field Context in CMJ
          • •
            Project deployment using the Configuration Manager for Jira app fails with the error "Creation failed for email channel"
          • •
            Due to Insight app dependency with CMJ UPM disables and enables all core system plugins while upgrading the CMJ app
          • •
            CMJ: SQL exception thrown during a snapshot deployment
          • •
            Missing watchers in the target instance after deployment
          • •
            Configuration Manager for Jira - Snapshot cannot be deployed because of a disabled plugin
          • •
            How to rebuild an index after node failure due to failed Import
          • •
            Custom events of a notification scheme are not migrated with Configuration Manager for Jira (CMJ)
          • •
            Configuration Manager for Jira - Request Terminated
          • •
            Configuration Manager for Jira - browser closed during a deployment unexpectedly
          • •
            Scriptrunner's Single Custom Picker is not working in JSM form after snapshot deployment
          • •
            Incorrect resolution ID mapping during post-function migration
          • •
            Optimizing Migration Time for Large Jira Instances Using Configuration Manager for Jira (CMJ)
          • •
            Integrity Check Error: Object refers to a missing user
          • •
            How to troubleshoot broken version sequences Error while deploying snapshot through Configuration Manager for Jira.
          • •
            Best practices for when an instance is locked up during a migration with Project Configurator for Jira
      • Configuration Manager for Jira Cloud
      • Configuration Manager Cloud Migration Tool
      • •
        Will Configuration Manager for Jira (CMJ) migrate commented Jira issue links?
      • •
        How to address unlabelled Epic names after project transfer via Configuration Manager for Jira(CMJ)
      • •
        How to fix the issue when a snapshot deployment fails with an error java.io.IOException: Failed to parse snapshot archive
      • •
        How to stop a long running snapshot in Configuration Manager for Jira
      • •
        How to resolve API Token Validation Issues for Configuration Manager for Jira (CMJ)
      • •
        How to rename an unlocked custom field
      • •
        How to convert a snapshot file from .bin to .xml using CMJ REST API
      • •
        How to resolve errors when migrating projects that result in incomplete deployments or undefined issues