Background Reports

Owned by Derya Özdemir
Last updated: Oct 25, 2023
2 min read

This page is about Time to SLA for Jira On-Prem. Using Jira Cloud? Click the Cloud button above.

When the filters used to specify the scope of the report return a relatively large number of results, it might take a while to prepare the report. That’s where Background Reports enter the scene: You can create reports that are running asynchronously in the background while you go about your business.

If you have a high number of issues, we strongly recommend that you use Background Reports. Otherwise, you might get a timeout error.

This page shows all of your existing background reports, including Report Type, Request Time, State Details, and more. You can download your background reports here as well.

  1. Report Name – The name you picked + the date of the report that was automatically added will be shown here.

  2. Report Type – Shows the type of the report. Please note that SLA Durations Report is not available for background reports at this time.

  3. Request Time – Displays the time you requested the report at.

  4. State – The current state of the report appears here.

  5. icon – Click to reveal the dropdown menu, which shows Add subscription, Download report, and Delete report.

  6. Add subscription – Enables you to add periodic reporting to the background report you generated.

  7. Download report – Click to download your report in XLSX format.

  8. Delete Report – Click to delete the report.