Configure your SLAs
This page is about Time to SLA for Jira Server. Using Jira Cloud? Click the Cloud button above.
After creating SLAs, you can use the SLA configuration page to take full control of them. On this page, you can edit, clone, or delete your SLAs, as well as add new SLA definitions and more.
1. icon – Click to view more details about your SLA.
2. icon – Click to edit the SLA. You can update any field within an SLA if something is incorrect or if some of the statements change.
After editing, remember that you should recalculate SLA data for the issues to see the effect on existing SLA data. Click here to find out how to recalculate SLA data.
3. icon – Click to set up notifications and manage your notifiers.
4. icon – Click to clone your SLA.
5. icon – Click to delete your SLA. Be careful, as this process is irreversible.