Setting Permissions

This page is about Time to SLA for Jira On-Prem. Using Jira Cloud? Click the Cloud button above.

Time to SLA allows you to set permissions according to user types for each TTS item. On this page, you will learn how to give users permission to view Time to SLA components.

Before starting, we highly recommend you define a TTS Admins group that will have admin privileges only within the app. You can do this by clicking the Define TTS Admins button on the top-right corner of the page. This way, you can set up users who have admin authorization only within the Time to SLA app itself without having to be Jira administrators.

How to Set TTS Permissions

Log into your Jira account.
Click Time to SLA in the header menu to see the TTS menu.
Go to Permissions.
The Time to SLA Permissions screen will appear, where different permissions for different Time to SLA categories can be viewed.
Click Edit for each permission type, and select a User Type that you would like to give permission to.

Select TTS Admins if you want users with TTS administrator privileges to view/create/edit the TTS item.

Select Group if you want users in a particular group to view/create/edit the TTS item.

Select Users if you want only specific users to be able to view/create/edit the TTS item.

Select All logged in users if you want anyone who has logged into the project to view/create/edit the TTS item.

Select Anonymous if you want users to view TTS items without logging in.

Select None if you don't want anyone to view/create/edit the TTS items.

Keep in mind that if you grant a group/user the ability to delete an SLA, for example, they will automatically also be able to see and change it.

Click Save.