User Performance gadget

The User Performance Gadget provides key Jira and JEP metrics to analyze user activity. It helps track:

• The number of issues resolved by each user.

• The number of bugs caused.

• The time taken to resolve tickets.

• Breaches against the Original Estimate field.

This gadget is a great starting point for evaluating individual and team performance in Jira.

How to add the User Performance gadget to your dashboard

1. Open the dashboard and click the Add Gadget button.

2. In the gadget search bar, enter JEP - User Performance gadget. 

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3. Click the Add gadget button near the gadget.

4. Configure the gadget:

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   • Project or saved filter: Select a project or a saved filter.

   • Custom gadget title: Enter a title for the gadget as it will appear on your dashboard.

   • Days previously: Filter issues based on their creation date relative to today.

   • Time interval: Select a time interval in either hours or minutes.

   • Resolved User field: The Resolved User field should already be defined and selected here to see user statistics (see First/Last Resolution User custom field to define this user field).

   • Time Between field: The Time Between field should also already be defined and selected here to see the overall and average time passed between selected events (see Time Between custom field).

   • Linked issues field: The Linked Issues Field should also already be defined and selected here, in order to see the sum of linked issues (see Linked Issue Field custom field).

   • Reopening Counter field: The Reopening Counter Field should also already be defined and selected here, to see the sum of reopenings for resolved issues (see Reopening Counter custom field).

   • Raised issues JQL: Enable this option to calculate how many issues a user has reported.

     • Enter a JQL query to refine the count (for example, to count issues reported by a user, Reporter = user is automatically applied).

   • Refresh interval: Select how often you would like this gadget to update.

5. Click Save.

Example view

• The gadget provides a detailed user activity overview, displaying performance metrics such as resolutions, linked issues, and reopenings.

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• Use this gadget to monitor individual and team efficiency, identify bottlenecks, and improve workflows.