Resolution Time Gadget


Displays the amount of time passed from the creation date to the resolution date within an issue.

Similar to Jira's built-in resolution time gadget but with working calendars, average time grouped by week/month, and a couple of additional features for an enhanced experience.

To add and configure the Resolution Time Gadget to your favourite dashboard

  • Click on the Add Gadget button within the dashboard.
  • Type Resolution into the search box and click on Add gadget near the JEP - Resolution Time Bar Chart.
  • Configure the gadget and click on the Save button.

      • Select your favorite project or filter.
      • Time Interval displays each issue as daily, weekly, monthly, yearly to group response times and calculate the average.
      • Select a Resolution Time Custom Field that has been defined previously (see Resolution Time Custom Field).
      • Days previously is for filtering issues by creation date relative to today's date.
      • You can give the Custom gadget a title that you will see on your dashboard.
      • If you want to automatically refresh the gadget results, select the appropriate Refresh Interval.
    • Here is a preview of the gadget:
    • Each bar is clickable and when clicked, they will navigate to issue navigator.