/
Resolution Time Gadget

Resolution Time Gadget


Displays the amount of time passed from the creation date to the resolution date within an issue.

Similar to Jira's built-in resolution time gadget but with working calendars, average time grouped by week/month, and a couple of additional features for an enhanced experience.

To add and configure the Resolution Time Gadget to your favourite dashboard

  • Click on the Add Gadget button within the dashboard.
  • Type Resolution into the search box and click on Add gadget near the JEP - Resolution Time Bar Chart.
  • Configure the gadget and click on the Save button.

      • Select your favorite project or filter.
      • Time Interval displays each issue as daily, weekly, monthly, yearly to group response times and calculate the average.
      • Select a Resolution Time Custom Field that has been defined previously (see Resolution Time Custom Field).
      • Days previously is for filtering issues by creation date relative to today's date.
      • You can give the Custom gadget a title that you will see on your dashboard.
      • If you want to automatically refresh the gadget results, select the appropriate Refresh Interval.
    • Here is a preview of the gadget:
    • Each bar is clickable and when clicked, they will navigate to issue navigator.



Related content

Total Resolutions Per User Gadget
Total Resolutions Per User Gadget
More like this
Time to Resolution
Time to Resolution
More like this
Resolutions vs Reopenings Gadget
Resolutions vs Reopenings Gadget
More like this
Average Time Between Gadget
Average Time Between Gadget
More like this
Resolutions vs Linked Issues Gadget
Resolutions vs Linked Issues Gadget
More like this
First Response Time Gadget
First Response Time Gadget
More like this