Support for Atlassian Server Products (and apps like BigPicture) is ending in February 2024.
Are you planning a migration to Cloud? Make sure you don't lose your BigPicture data/configurations in the process. Check out this page for information on how to migrate BigPicture's data to Cloud. If you have any questions please email support@appfire.com
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BigPicture requires administrative rights to function properly. In order to start using the BigPicture Trello Power-Up, please ensure that it has already been launched by the Team’s Administrator.
Solution
- An admin of the organization must start the App (and use it - click something while the App is running)
- If the administrator who initially started the App lost their Admin rights, then another admin has to start the App again.
- Must be done by the admin of the Trello team (not the admin of the board!)