issue intts.issuesHaveSomeSlas('SLA Name 1', 'SLA Name 2', 'SLA Name 3')
issue intts.issuesHaveSomeSlas('SLA Name 1', 'SLA Name 2', 'SLA Name 3', 'startedAfter:2017-01-01', 'startedBefore:2017-12-31')
slaFunction is not EMPTY
slaFunction = containsSla(22)
slaFunction = containsSla('SLA Name')
slaFunction = containsSla(22, 23, 30)
slaFunction = containsSla('SLA Name 1', 'SLA Name 2', 'SLA Name 3')
slaFunction = slaJoin("slaFunction = containsSla() and slaFunction >= slaStartDate('2017-01-01') and slaFunction <= slaStartDate('2017-12-31')", 'SLA Name 1', 'SLA Name 2', 'SLA Name 3')
tts.issuesHaveSomeMetSlas
SLA Id or SLA Name
Date Filtering Map Parameters
To filter issues that met at least one SLA.
issue intts.issuesHaveSomeMetSlas()
issue intts.issuesHaveSomeMetSlas(22)
issue intts.issuesHaveSomeMetSlas('SLA Name')
issue intts.issuesHaveSomeMetSlas(22, 23, 30)
issue intts.issuesHaveSomeMetSlas('SLA Name 1', 'SLA Name 2', 'SLA Name 3')
issue intts.issuesHaveSomeMetSlas('SLA Name 1', 'SLA Name 2', 'SLA Name 3', 'startedAfter:2017-01-01', 'startedBefore:2017-12-31')
slaFunction = isMet()
slaFunction = isMet(22)
slaFunction = isMet('SLA Name')
slaFunction = isMet(22, 23, 30)
slaFunction = isMet('SLA Name 1', 'SLA Name 2', 'SLA Name 3')
slaFunction = slaJoin("slaFunction = isMet() and slaFunction >= slaStartDate('2017-01-01') and slaFunction <= slaStartDate('2017-12-31')", 'SLA Name 1', 'SLA Name 2', 'SLA Name 3')
issue intts.issuesHaveSomeExceededSlas('SLA Name 1', 'SLA Name 2', 'SLA Name 3')
issue intts.issuesHaveSomeExceededSlas('SLA Name 1', 'SLA Name 2', 'SLA Name 3', 'startedAfter:2017-01-01', 'startedBefore:2017-12-31')
slaFunction = isBreached()
slaFunction = isBreached(22)
slaFunction = isBreached('SLA Name')
slaFunction = isBreached(22, 23, 30)
slaFunction = isBreached('SLA Name 1', 'SLA Name 2', 'SLA Name 3')
slaFunction = slaJoin("slaFunction = isBreached() and slaFunction >= slaStartDate('2017-01-01') and slaFunction <= slaStartDate('2017-12-31')", 'SLA Name 1', 'SLA Name 2', 'SLA Name 3')
tts.issuesHaveSomeSlasInProgress
SLA Id or SLA Name
Date Filtering Map Parameters
To filter issues that have at least one not completed and not breached SLA.
slaFunction = slaJoin("slaFunction != isBreached() and slaFunction = isRunning()", 'SLA Name 1', 'SLA Name 2', 'SLA Name 3')
slaFunction = slaJoin("slaFunction != isBreached() and slaFunction = isRunning() and slaFunction >= slaStartDate('2017-01-01') and slaFunction <= slaStartDate('2017-12-31')", 'SLA Name 1', 'SLA Name 2', 'SLA Name 3')
issue intts.issuesHaveSomeInactiveSlas('SLA Name 1', 'SLA Name 2', 'SLA Name 3')
issue intts.issuesHaveSomeInactiveSlas('SLA Name 1', 'SLA Name 2', 'SLA Name 3', 'startedAfter:2017-01-01', 'startedBefore:2017-12-31')
slaFunction = isNotStarted()
slaFunction = isNotStarted(22)
slaFunction = isNotStarted('SLA Name')
slaFunction = isNotStarted(22, 23, 30)
slaFunction = isNotStarted('SLA Name 1', 'SLA Name 2', 'SLA Name 3')
slaFunction = slaJoin("slaFunction = isNotStarted() and slaFunction >= slaStartDate('2017-01-01') and slaFunction <= slaStartDate('2017-12-31')", 'SLA Name 1', 'SLA Name 2', 'SLA Name 3')
tts.issuesHaveSomePausedSlas
SLA Id or SLA Name
Date Filtering Map Parameters
To filter issues that have at least one paused SLA.
issue intts.issuesHaveSomePausedSlas()
issue intts.issuesHaveSomePausedSlas(22)
issue intts.issuesHaveSomePausedSlas('SLA Name')
issue intts.issuesHaveSomePausedSlas(22, 23, 30)
issue intts.issuesHaveSomePausedSlas('SLA Name 1', 'SLA Name 2', 'SLA Name 3')
issue intts.issuesHaveSomePausedSlas('SLA Name 1', 'SLA Name 2', 'SLA Name 3', 'startedAfter:2017-01-01', 'startedBefore:2017-12-31')
slaFunction = isPaused()
slaFunction = isPaused(22)
slaFunction = isPaused('SLA Name')
slaFunction = isPaused(22, 23, 30)
slaFunction = isPaused('SLA Name 1', 'SLA Name 2', 'SLA Name 3')
slaFunction = slaJoin("slaFunction = isPaused() and slaFunction >= slaStartDate('2017-01-01') and slaFunction <= slaStartDate('2017-12-31')", 'SLA Name 1', 'SLA Name 2', 'SLA Name 3')
tts.issuesHaveAllSlasMet
SLA Id or SLA Name
Date Filtering Map Parameters
To filter issues that met all its SLAs.
issue intts.issuesHaveAllSlasMet()
issue intts.issuesHaveAllSlasMet(22)
issue intts.issuesHaveAllSlasMet('SLA Name')
issue intts.issuesHaveAllSlasMet(22, 23, 30)
issue intts.issuesHaveAllSlasMet('SLA Name 1', 'SLA Name 2', 'SLA Name 3')
issue intts.issuesHaveAllSlasMet('SLA Name 1', 'SLA Name 2', 'SLA Name 3', 'startedAfter:2017-01-01', 'startedBefore:2017-12-31')
slaFunction = isAllMet()
slaFunction = isAllMet(22)
slaFunction = isAllMet('SLA Name')
slaFunction = isAllMet(22, 23, 30)
slaFunction = isAllMet('SLA Name 1', 'SLA Name 2', 'SLA Name 3')
slaFunction = slaJoin("slaFunction = isAllMet() and slaFunction >= slaStartDate('2017-01-01') and slaFunction <= slaStartDate('2017-12-31')", 'SLA Name 1', 'SLA Name 2', 'SLA Name 3')
tts.issuesHaveNoExceededSlas
SLA Id or SLA Name
Date Filtering Map Parameters
To filter issues that have not exceeded any of its SLAs.
issue intts.issuesHaveNoExceededSlas()
issue intts.issuesHaveNoExceededSlas(22)
issue intts.issuesHaveNoExceededSlas('SLA Name')
issue intts.issuesHaveNoExceededSlas(22, 23, 30)
issue intts.issuesHaveNoExceededSlas('SLA Name 1', 'SLA Name 2', 'SLA Name 3')
issue intts.issuesHaveNoExceededSlas('SLA Name 1', 'SLA Name 2', 'SLA Name 3', 'startedAfter:2017-01-01', 'startedBefore:2017-12-31')
slaFunction != slaJoin("slaFunction = isBreached()", 'SLA Name 1', 'SLA Name 2', 'SLA Name 3')
slaFunction != slaJoin("slaFunction = isBreached() and slaFunction >= slaStartDate('2017-01-01') and slaFunction <= slaStartDate('2017-12-31')", 'SLA Name 1', 'SLA Name 2', 'SLA Name 3')
tts.issuesExceededAmongCompletedSlas
SLA Id or SLA Name
Date Filtering Map Parameters
To filter issues that exceeded at least one completed SLA.
slaFunction = slaJoin("slaFunction = isBreached() and slaFunction = isFinished()", 'SLA Name 1', 'SLA Name 2', 'SLA Name 3')
slaFunction = slaJoin("slaFunction = isBreached() and slaFunction = isFinished() and slaFunction >= slaStartDate('2017-01-01') and slaFunction <= slaStartDate('2017-12-31')", 'SLA Name 1', 'SLA Name 2', 'SLA Name 3')
tts.issuesExceededAmongUncompletedSlas
SLA Id or SLA Name
Date Filtering Map Parameters
To filter issues that exceeded at least one uncompleted SLA.
slaFunction = slaJoin("slaFunction = isBreached() and slaFunction = isRunning()", 'SLA Name 1', 'SLA Name 2', 'SLA Name 3')
slaFunction = slaJoin("slaFunction = isBreached() and slaFunction = isRunning() and slaFunction >= slaStartDate('2017-01-01') and slaFunction <= slaStartDate('2017-12-31')", 'SLA Name 1', 'SLA Name 2', 'SLA Name 3')
tts.issuesNotExceededAmongCompletedSlas
SLA Id or SLA Name
Date Filtering Map Parameters
To filter issues that have not exceeded any of its completed SLAs
slaFunction > remainingDuration("3d 5h", 'SLA Name 1', 'SLA Name 2', 'SLA Name 3')
slaFunction = slaJoin("slaFunction > remainingDuration('3d 5h' and slaFunction >= slaStartDate('2017-01-01') and slaFunction <= slaStartDate('2017-12-31')", 'SLA Name 1', 'SLA Name 2', 'SLA Name 3')
tts.issuesWithRemainingTimeLessThan
Timestring (required)
SLA Id or SLA Name
Date Filtering Map Parameters
To filter issues that have less remaining time than the given parameter.
slaFunction < remainingDuration("3d 5h", 'SLA Name 1', 'SLA Name 2', 'SLA Name 3')
slaFunction = slaJoin("slaFunction < remainingDuration('3d 5h' and slaFunction >= slaStartDate('2017-01-01') and slaFunction <= slaStartDate('2017-12-31')", 'SLA Name 1', 'SLA Name 2', 'SLA Name 3')
tts.issuesWithBreachLongerThan
Timestring (required)
SLA Id or SLA Name
Date Filtering Map Parameters
To filter issues that have a breach longer than the given parameter.
issue intts.issuesWithBreachLongerThan('3d 5h', 'SLA Name 1', 'SLA Name 2', 'SLA Name 3')
issue intts.issuesWithBreachLongerThan('3d 5h', 'SLA Name 1', 'SLA Name 2', 'SLA Name 3', 'startedAfter:2017-01-01', 'startedBefore:2017-12-31')
slaFunction > breachDuration("3h")
slaFunction > breachDuration("2d 4h", 22)
slaFunction > breachDuration("2d 4h", 'SLA Name')
slaFunction > breachDuration("3d 5h", 22, 23, 30)
slaFunction > breachDuration("3d 5h", 'SLA Name 1', 'SLA Name 2', 'SLA Name 3')
slaFunction = slaJoin("slaFunction > breachDuration('3d 5h' and slaFunction >= slaStartDate('2017-01-01') and slaFunction <= slaStartDate('2017-12-31')", 'SLA Name 1', 'SLA Name 2', 'SLA Name 3')
tts.issuesWithBreachShorterThan
Timestring (required)
SLA Id or SLA Name
Date Filtering Map Parameters
To filter issues that have a breach shorter than the given parameter.
issue intts.issuesWithBreachShorterThan('3d 5h', 'SLA Name 1', 'SLA Name 2', 'SLA Name 3')
issue intts.issuesWithBreachShorterThan('3d 5h', 'SLA Name 1', 'SLA Name 2', 'SLA Name 3', 'startedAfter:2017-01-01', 'startedBefore:2017-12-31')
slaFunction < breachDuration("3h")
slaFunction < breachDuration("2d 4h", 22)
slaFunction < breachDuration("2d 4h", 'SLA Name')
slaFunction < breachDuration("3d 5h", 22, 23, 30)
slaFunction < breachDuration("3d 5h", 'SLA Name 1', 'SLA Name 2', 'SLA Name 3')
slaFunction = slaJoin("slaFunction < breachDuration('3d 5h' and slaFunction >= slaStartDate('2017-01-01') and slaFunction <= slaStartDate('2017-12-31')", 'SLA Name 1', 'SLA Name 2', 'SLA Name 3')
tts.issuesWithBreachLongerThanAmongCompletedSlas
Timestring (required)
SLA Id or SLA Name
Date Filtering Map Parameters
To filter issues that have a breach longer than the given parameter among completed SLAs.
issue intts.issuesWithBreachLongerThanAmongCompletedSlas('3d 5h', 'SLA Name 1', 'SLA Name 2', 'SLA Name 3')
issue intts.issuesWithBreachLongerThanAmongCompletedSlas('3d 5h', 'SLA Name 1', 'SLA Name 2', 'SLA Name 3', 'startedAfter:2017-01-01', 'startedBefore:2017-12-31')
N/A. If you still want to use this please contact us.
issue intts.issuesWithBreachLongerThanAmongUncompletedSlas('3d 5h', 'SLA Name 1', 'SLA Name 2', 'SLA Name 3')
issue intts.issuesWithBreachLongerThanAmongUncompletedSlas('3d 5h', 'SLA Name 1', 'SLA Name 2', 'SLA Name 3', 'startedAfter:2017-01-01', 'startedBefore:2017-12-31')
N/A. If you still want to use this please contact us.
tts.issuesWithBreachShorterThanAmongCompletedSlas
Timestring (required)
SLA Id or SLA Name
Date Filtering Map Parameters
To filter issues that have a breach shorter than the given parameter among completed SLAs.
issue intts.issuesWithBreachShorterThanAmongCompletedSlas('3d 5h', 'SLA Name 1', 'SLA Name 2', 'SLA Name 3')
issue intts.issuesWithBreachShorterThanAmongCompletedSlas('3d 5h', 'SLA Name 1', 'SLA Name 2', 'SLA Name 3', 'startedAfter:2017-01-01', 'startedBefore:2017-12-31')
N/A. If you still want to use this please contact us.
issue intts.issuesWithBreachShorterThanAmongUncompletedSlas('3d 5h', 'SLA Name 1', 'SLA Name 2', 'SLA Name 3')
issue intts.issuesWithBreachShorterThanAmongUncompletedSlas('3d 5h', 'SLA Name 1', 'SLA Name 2', 'SLA Name 3', 'startedAfter:2017-01-01', 'startedBefore:2017-12-31')
N/A. If you still want to use this please contact us.
tts.issuesWithMetIndicator
SLA Id or SLA Name
Date Filtering Map Parameters
To filter issues that have a MET indicator.
This method does the same job with tts.issuesHaveAllSlasMet method.
(An issue has a MET indicator if it has met all its SLAs.)
issue intts.issuesWithMetIndicator()
issue intts.issuesWithMetIndicator(22)
issue intts.issuesWithMetIndicator('SLA Name')
issue intts.issuesWithMetIndicator(22, 23, 30)
issue intts.issuesWithMetIndicator('SLA Name 1', 'SLA Name 2', 'SLA Name 3')
issue intts.issuesWithMetIndicator('SLA Name 1', 'SLA Name 2', 'SLA Name 3', 'startedAfter:2017-01-01', 'startedBefore:2017-12-31')
slaFunction = isAllMet()
slaFunction = isAllMet(22)
slaFunction = isAllMet('SLA Name')
slaFunction = isAllMet(22, 23, 30)
slaFunction = isAllMet('SLA Name 1', 'SLA Name 2', 'SLA Name 3')
slaFunction = slaJoin("slaFunction = isAllMet() and slaFunction >= slaStartDate('2017-01-01') and slaFunction <= slaStartDate('2017-12-31')", 'SLA Name 1', 'SLA Name 2', 'SLA Name 3')
tts.issuesWithProgressIndicator
SLA Id or SLA Name
Date Filtering Map Parameters
To filter issues that have a PROGRESS indicator.
(An issue has a PROGRESS indicator if it has at least one progressing SLA and has not exceeded any of its SLAs.)
issue intts.issuesWithExceededIndicator('SLA Name 1', 'SLA Name 2', 'SLA Name 3')
issue intts.issuesWithExceededIndicator('SLA Name 1', 'SLA Name 2', 'SLA Name 3', 'startedAfter:2017-01-01', 'startedBefore:2017-12-31')
slaFunction = isBreached()
slaFunction = isBreached(22)
slaFunction = isBreached('SLA Name')
slaFunction = isBreached(22, 23, 30)
slaFunction = isBreached('SLA Name 1', 'SLA Name 2', 'SLA Name 3')
slaFunction = slaJoin("slaFunction = isBreached() and slaFunction >= slaStartDate('2017-01-01') and slaFunction <= slaStartDate('2017-12-31')", 'SLA Name 1', 'SLA Name 2', 'SLA Name 3')
tts.issuesWithInactiveIndicator
SLA Id or SLA Name
Date Filtering Map Parameters
To filter issues that have a INACTIVE indicator.
(An issue has a INACTIVE indicator if its all SLAs are inactive.)
slaFunction > elapsedDuration("3d 5h", 'SLA Name 1', 'SLA Name 2', 'SLA Name 3')
slaFunction = slaJoin("slaFunction > elapsedDuration('3d 5h' and slaFunction >= slaStartDate('2017-01-01') and slaFunction <= slaStartDate('2017-12-31')", 'SLA Name 1', 'SLA Name 2', 'SLA Name 3')
tts.issuesWithElapsedTimeLessThan
Timestring (required)
SLA Id or SLA Name
Date Filtering Map Parameters
To filter issues that have elapsed time less than the given parameter.
slaFunction < elapsedDuration("3d 5h", 'SLA Name 1', 'SLA Name 2', 'SLA Name 3')
slaFunction = slaJoin("slaFunction < elapsedDuration('3d 5h' and slaFunction >= slaStartDate('2017-01-01') and slaFunction <= slaStartDate('2017-12-31')", 'SLA Name 1', 'SLA Name 2', 'SLA Name 3')