Using Import/Export
This page is about Time to SLA for Jira On-Prem. Using Jira Cloud? Click the Cloud button above.
By using the Import/Export function, you can utilize SLAs that exist in another service project. This prevents you from losing important data while transitioning from one instance to another. For example, you can transfer data from Server to Cloud or Data Center with ease.
With the Export function, you can:
Take a backup of your SLA configuration
Copy your configurations from this instance to another Jira instance
Transfer changes from a test environment to your production environment
With the Import function, you can:
Restore from backup
Import configurations from another instance
Apply changes from your test environment
Import SLAs and calendars from Jira Service Management