SLA Search 2.0 JQL Functionalities

tts.issuesHaveSomeSlas 

• SLA Id or SLA Name

• Date Filtering Map Parameters

To filter issues that have SLAs on them.

• issue in tts.issuesHaveSomeSlas()

• issue in tts.issuesHaveSomeSlas(22)

• issue in tts.issuesHaveSomeSlas('SLA Name')

• issue in tts.issuesHaveSomeSlas(22, 23, 30)

• issue in tts.issuesHaveSomeSlas('SLA Name 1', 'SLA Name 2', 'SLA Name 3')

• issue in tts.issuesHaveSomeSlas('SLA Name 1', 'SLA Name 2', 'SLA Name 3', 'startedAfter:2017-01-01', 'startedBefore:2017-12-31')

• slaFunction is not EMPTY

• slaFunction = containsSla(22)

• slaFunction = containsSla('SLA Name')

• slaFunction = containsSla(22, 23, 30)

• slaFunction = containsSla('SLA Name 1', 'SLA Name 2', 'SLA Name 3')

• slaFunction = slaJoin("slaFunction = containsSla() and slaFunction >= slaStartDate('2017-01-01') and slaFunction <= slaStartDate('2017-12-31')", 'SLA Name 1', 'SLA Name 2', 'SLA Name 3')

tts.issuesHaveSomeMetSlas

• SLA Id or SLA Name

• Date Filtering Map Parameters

To filter issues that met at least one SLA.

• issue in tts.issuesHaveSomeMetSlas()

• issue in tts.issuesHaveSomeMetSlas(22)

• issue in tts.issuesHaveSomeMetSlas('SLA Name')

• issue in tts.issuesHaveSomeMetSlas(22, 23, 30)

• issue in tts.issuesHaveSomeMetSlas('SLA Name 1', 'SLA Name 2', 'SLA Name 3')

• issue in tts.issuesHaveSomeMetSlas('SLA Name 1', 'SLA Name 2', 'SLA Name 3', 'startedAfter:2017-01-01', 'startedBefore:2017-12-31')

• slaFunction = isMet()

• slaFunction = isMet(22)

• slaFunction = isMet('SLA Name')

• slaFunction = isMet(22, 23, 30)

• slaFunction = isMet('SLA Name 1', 'SLA Name 2', 'SLA Name 3')

• slaFunction = slaJoin("slaFunction = isMet() and slaFunction >= slaStartDate('2017-01-01') and slaFunction <= slaStartDate('2017-12-31')", 'SLA Name 1', 'SLA Name 2', 'SLA Name 3')

tts.issuesHaveSomeExceededSlas

• SLA Id or SLA Name

• Date Filtering Map Parameters

To filter issues that breached at least one SLA.

(Not Completed SLAs are included)

• issue in tts.issuesHaveSomeExceededSlas()

• issue in tts.issuesHaveSomeExceededSlas(22)

• issue in tts.issuesHaveSomeExceededSlas('SLA Name')

• issue in tts.issuesHaveSomeExceededSlas(22, 23, 30)

• issue in tts.issuesHaveSomeExceededSlas('SLA Name 1', 'SLA Name 2', 'SLA Name 3')

• issue in tts.issuesHaveSomeExceededSlas('SLA Name 1', 'SLA Name 2', 'SLA Name 3', 'startedAfter:2017-01-01', 'startedBefore:2017-12-31')

• slaFunction = isBreached()

• slaFunction = isBreached(22)

• slaFunction = isBreached('SLA Name')

• slaFunction = isBreached(22, 23, 30)

• slaFunction = isBreached('SLA Name 1', 'SLA Name 2', 'SLA Name 3')

• slaFunction = slaJoin("slaFunction = isBreached() and slaFunction >= slaStartDate('2017-01-01') and slaFunction <= slaStartDate('2017-12-31')", 'SLA Name 1', 'SLA Name 2', 'SLA Name 3')

tts.issuesHaveSomeSlasInProgress

• SLA Id or SLA Name

• Date Filtering Map Parameters

To filter issues that have at least one not completed and not breached SLA.

• issue in tts.issuesHaveSomeSlasInProgress()

• issue in tts.issuesHaveSomeSlasInProgress(22)

• issue in tts.issuesHaveSomeSlasInProgress('SLA Name')

• issue in tts.issuesHaveSomeSlasInProgress(22, 23, 30)

• issue in tts.issuesHaveSomeSlasInProgress('SLA Name 1', 'SLA Name 2', 'SLA Name 3')

• issue in tts.issuesHaveSomeSlasInProgress('SLA Name 1', 'SLA Name 2', 'SLA Name 3', 'startedAfter:2017-01-01', 'startedBefore:2017-12-31')

• slaFunction = slaJoin("slaFunction != isBreached() and slaFunction = isRunning()")

• slaFunction = slaJoin("slaFunction = isBreached() and slaFunction != isRunning()", 22)

• slaFunction = slaJoin("slaFunction != isBreached() and slaFunction = isRunning()", 'SLA Name')

• slaFunction = slaJoin("slaFunction != isBreached() and slaFunction = isRunning()", 22, 23, 30)

• slaFunction = slaJoin("slaFunction != isBreached() and slaFunction = isRunning()", 'SLA Name 1', 'SLA Name 2', 'SLA Name 3')

• slaFunction = slaJoin("slaFunction != isBreached() and slaFunction = isRunning() and slaFunction >= slaStartDate('2017-01-01') and slaFunction <= slaStartDate('2017-12-31')", 'SLA Name 1', 'SLA Name 2', 'SLA Name 3')

tts.issuesHaveSomeInactiveSlas 

• SLA Id or SLA Name

• Date Filtering Map Parameters

To find inactive SLAs.

(Inactive SLAs may have missing date fields.)

• issue in tts.issuesHaveSomeInactiveSlas()

• issue in tts.issuesHaveSomeInactiveSlas(22)

• issue in tts.issuesHaveSomeInactiveSlas('SLA Name')

• issue in tts.issuesHaveSomeInactiveSlas(22, 23, 30)

• issue in tts.issuesHaveSomeInactiveSlas('SLA Name 1', 'SLA Name 2', 'SLA Name 3')

• issue in tts.issuesHaveSomeInactiveSlas('SLA Name 1', 'SLA Name 2', 'SLA Name 3', 'startedAfter:2017-01-01', 'startedBefore:2017-12-31')

• slaFunction = isNotStarted()

• slaFunction = isNotStarted(22)

• slaFunction = isNotStarted('SLA Name')

• slaFunction = isNotStarted(22, 23, 30)

• slaFunction = isNotStarted('SLA Name 1', 'SLA Name 2', 'SLA Name 3')

• slaFunction = slaJoin("slaFunction = isNotStarted() and slaFunction >= slaStartDate('2017-01-01') and slaFunction <= slaStartDate('2017-12-31')", 'SLA Name 1', 'SLA Name 2', 'SLA Name 3')

tts.issuesHaveSomePausedSlas

• SLA Id or SLA Name

• Date Filtering Map Parameters

To filter issues that have at least one paused SLA.

• issue in tts.issuesHaveSomePausedSlas()

• issue in tts.issuesHaveSomePausedSlas(22)

• issue in tts.issuesHaveSomePausedSlas('SLA Name')

• issue in tts.issuesHaveSomePausedSlas(22, 23, 30)

• issue in tts.issuesHaveSomePausedSlas('SLA Name 1', 'SLA Name 2', 'SLA Name 3')

• issue in tts.issuesHaveSomePausedSlas('SLA Name 1', 'SLA Name 2', 'SLA Name 3', 'startedAfter:2017-01-01', 'startedBefore:2017-12-31')

• slaFunction = isPaused()

• slaFunction = isPaused(22)

• slaFunction = isPaused('SLA Name')

• slaFunction = isPaused(22, 23, 30)

• slaFunction = isPaused('SLA Name 1', 'SLA Name 2', 'SLA Name 3')

• slaFunction = slaJoin("slaFunction = isPaused() and slaFunction >= slaStartDate('2017-01-01') and slaFunction <= slaStartDate('2017-12-31')", 'SLA Name 1', 'SLA Name 2', 'SLA Name 3')

tts.issuesHaveAllSlasMet

• SLA Id or SLA Name

• Date Filtering Map Parameters

To filter issues that met all its SLAs.

• issue in tts.issuesHaveAllSlasMet()

• issue in tts.issuesHaveAllSlasMet(22)

• issue in tts.issuesHaveAllSlasMet('SLA Name')

• issue in tts.issuesHaveAllSlasMet(22, 23, 30)

• issue in tts.issuesHaveAllSlasMet('SLA Name 1', 'SLA Name 2', 'SLA Name 3')

• issue in tts.issuesHaveAllSlasMet('SLA Name 1', 'SLA Name 2', 'SLA Name 3', 'startedAfter:2017-01-01', 'startedBefore:2017-12-31')

• slaFunction = isAllMet()

• slaFunction = isAllMet(22)

• slaFunction = isAllMet('SLA Name')

• slaFunction = isAllMet(22, 23, 30)

• slaFunction = isAllMet('SLA Name 1', 'SLA Name 2', 'SLA Name 3')

• slaFunction = slaJoin("slaFunction = isAllMet() and slaFunction >= slaStartDate('2017-01-01') and slaFunction <= slaStartDate('2017-12-31')", 'SLA Name 1', 'SLA Name 2', 'SLA Name 3')

tts.issuesHaveNoExceededSlas

• SLA Id or SLA Name

• Date Filtering Map Parameters

To filter issues that have not exceeded any of its SLAs.

• issue in tts.issuesHaveNoExceededSlas()

• issue in tts.issuesHaveNoExceededSlas(22)

• issue in tts.issuesHaveNoExceededSlas('SLA Name')

• issue in tts.issuesHaveNoExceededSlas(22, 23, 30)

• issue in tts.issuesHaveNoExceededSlas('SLA Name 1', 'SLA Name 2', 'SLA Name 3')

• issue in tts.issuesHaveNoExceededSlas('SLA Name 1', 'SLA Name 2', 'SLA Name 3', 'startedAfter:2017-01-01', 'startedBefore:2017-12-31')

• slaFunction != slaJoin("slaFunction = isBreached()")

• slaFunction != slaJoin("slaFunction = isBreached()", 22)

• slaFunction != slaJoin("slaFunction = isBreached()", 'SLA Name')

• slaFunction != slaJoin("slaFunction = isBreached()", 22, 23, 30)

• slaFunction != slaJoin("slaFunction = isBreached()", 'SLA Name 1', 'SLA Name 2', 'SLA Name 3')

• slaFunction != slaJoin("slaFunction = isBreached() and slaFunction >= slaStartDate('2017-01-01') and slaFunction <= slaStartDate('2017-12-31')", 'SLA Name 1', 'SLA Name 2', 'SLA Name 3')

tts.issuesExceededAmongCompletedSlas 

• SLA Id or SLA Name

• Date Filtering Map Parameters

To filter issues that exceeded at least one completed SLA.

• issue in tts.issuesExceededAmongCompletedSlas()

• issue in tts.issuesExceededAmongCompletedSlas(22)

• issue in tts.issuesExceededAmongCompletedSlas('SLA Name')

• issue in tts.issuesExceededAmongCompletedSlas(22, 23, 30)

• issue in tts.issuesExceededAmongCompletedSlas('SLA Name 1', 'SLA Name 2', 'SLA Name 3')

• issue in tts.issuesExceededAmongCompletedSlas('SLA Name 1', 'SLA Name 2', 'SLA Name 3', 'startedAfter:2017-01-01', 'startedBefore:2017-12-31')

• slaFunction = slaJoin("slaFunction = isBreached() and slaFunction = isFinished()")

• slaFunction = slaJoin("slaFunction = isBreached() and slaFunction = isFinished()", 22)

• slaFunction = slaJoin("slaFunction = isBreached() and slaFunction = isFinished()", 'SLA Name')

• slaFunction = slaJoin("slaFunction = isBreached() and slaFunction = isFinished()", 22, 23, 30)

• slaFunction = slaJoin("slaFunction = isBreached() and slaFunction = isFinished()", 'SLA Name 1', 'SLA Name 2', 'SLA Name 3')

• slaFunction = slaJoin("slaFunction = isBreached() and slaFunction = isFinished() and slaFunction >= slaStartDate('2017-01-01') and slaFunction <= slaStartDate('2017-12-31')", 'SLA Name 1', 'SLA Name 2', 'SLA Name 3')

tts.issuesExceededAmongUncompletedSlas 

• SLA Id or SLA Name

• Date Filtering Map Parameters

To filter issues that exceeded at least one uncompleted SLA.

• issue in tts.issuesExceededAmongUncompletedSlas()

• issue in tts.issuesExceededAmongUncompletedSlas(22)

• issue in tts.issuesExceededAmongUncompletedSlas('SLA Name')

• issue in tts.issuesExceededAmongUncompletedSlas(22, 23, 30)

• issue in tts.issuesExceededAmongUncompletedSlas('SLA Name 1', 'SLA Name 2', 'SLA Name 3')

• issue in tts.issuesExceededAmongUncompletedSlas('SLA Name 1', 'SLA Name 2', 'SLA Name 3', 'startedAfter:2017-01-01', 'startedBefore:2017-12-31')

• slaFunction = slaJoin("slaFunction = isBreached() and slaFunction = isRunning()")

• slaFunction = slaJoin("slaFunction = isBreached() and slaFunction = isRunning()", 22)

• slaFunction = slaJoin("slaFunction = isBreached() and slaFunction = isRunning()", 'SLA Name')

• slaFunction = slaJoin("slaFunction = isBreached() and slaFunction = isRunning()", 22, 23, 30)

• slaFunction = slaJoin("slaFunction = isBreached() and slaFunction = isRunning()", 'SLA Name 1', 'SLA Name 2', 'SLA Name 3')

• slaFunction = slaJoin("slaFunction = isBreached() and slaFunction = isRunning() and slaFunction >= slaStartDate('2017-01-01') and slaFunction <= slaStartDate('2017-12-31')", 'SLA Name 1', 'SLA Name 2', 'SLA Name 3')

tts.issuesNotExceededAmongCompletedSlas

• SLA Id or SLA Name

• Date Filtering Map Parameters

To filter issues that have not exceeded any of its completed SLAs

• issue in tts.issuesNotExceededAmongCompletedSlas()

• issue in tts.issuesNotExceededAmongCompletedSlas(22)

• issue in tts.issuesNotExceededAmongCompletedSlas('SLA Name')

• issue in tts.issuesNotExceededAmongCompletedSlas(22, 23, 30)

• issue in tts.issuesNotExceededAmongCompletedSlas('SLA Name 1', 'SLA Name 2', 'SLA Name 3')

• issue in tts.issuesNotExceededAmongCompletedSlas('SLA Name 1', 'SLA Name 2', 'SLA Name 3', 'startedAfter:2017-01-01', 'startedBefore:2017-12-31')

N/A. If you still want to use this please contact us.

tts.issuesNotExceededAmongUncompletedSlas

• SLA Id or SLA Name

• Date Filtering Map Parameters

To filter issues that have not exceeded any of its uncompleted SLAs.

• issue in tts.issuesNotExceededAmongUncompletedSlas()

• issue in tts.issuesNotExceededAmongUncompletedSlas(22)

• issue in tts.issuesNotExceededAmongUncompletedSlas('SLA Name')

• issue in tts.issuesNotExceededAmongUncompletedSlas(22, 23, 30)

• issue in tts.issuesNotExceededAmongUncompletedSlas('SLA Name 1', 'SLA Name 2', 'SLA Name 3')

• issue in tts.issuesNotExceededAmongUncompletedSlas('SLA Name 1', 'SLA Name 2', 'SLA Name 3', 'startedAfter:2017-01-01', 'startedBefore:2017-12-31')

N/A. If you still want to use this please contact us.

tts.issuesWithRemainingTimeMoreThan

• Timestring (required)

• SLA Id or SLA Name

• Date Filtering Map Parameters

To filter issues that have more remaining time than the given parameter.

(Completed SLAs are not included.)

• issue in tts.issuesWithRemainingTimeMoreThan('3h')

• issue in tts.issuesWithRemainingTimeMoreThan('2d 4h', 22)

• issue in tts.issuesWithRemainingTimeMoreThan('2d 4h', 'SLA Name')

• issue in tts.issuesWithRemainingTimeMoreThan('3d 5h', 22, 23, 30)

• issue in tts.issuesWithRemainingTimeMoreThan('3d 5h', 'SLA Name 1', 'SLA Name 2', 'SLA Name 3')

• issue in tts.issuesWithRemainingTimeMoreThan('3d 5h', 'SLA Name 1', 'SLA Name 2', 'SLA Name 3', 'startedAfter:2017-01-01', 'startedBefore:2017-12-31')

• slaFunction > remainingDuration("3h")

• slaFunction > remainingDuration("2d 4h", 22)

• slaFunction > remainingDuration("2d 4h", 'SLA Name')

• slaFunction > remainingDuration("3d 5h", 22, 23, 30)

• slaFunction > remainingDuration("3d 5h", 'SLA Name 1', 'SLA Name 2', 'SLA Name 3')

• slaFunction = slaJoin("slaFunction > remainingDuration('3d 5h' and slaFunction >= slaStartDate('2017-01-01') and slaFunction <= slaStartDate('2017-12-31')", 'SLA Name 1', 'SLA Name 2', 'SLA Name 3')

tts.issuesWithRemainingTimeLessThan

• Timestring (required)

• SLA Id or SLA Name

• Date Filtering Map Parameters

To filter issues that have less remaining time than the given parameter.

(Completed SLAs are not included.)

• issue in tts.issuesWithRemainingTimeLessThan('3h')

• issue in tts.issuesWithRemainingTimeLessThan('2d 4h', 22)

• issue in tts.issuesWithRemainingTimeLessThan('2d 4h', 'SLA Name')

• issue in tts.issuesWithRemainingTimeLessThan('3d 5h', 22, 23, 30)

• issue in tts.issuesWithRemainingTimeLessThan('3d 5h', 'SLA Name 1', 'SLA Name 2', 'SLA Name 3')

• issue in tts.issuesWithRemainingTimeLessThan('3d 5h', 'SLA Name 1', 'SLA Name 2', 'SLA Name 3', 'startedAfter:2017-01-01', 'startedBefore:2017-12-31')

• slaFunction < remainingDuration("3h")

• slaFunction < remainingDuration("2d 4h", 22)

• slaFunction < remainingDuration("2d 4h", 'SLA Name')

• slaFunction < remainingDuration("3d 5h", 22, 23, 30)

• slaFunction < remainingDuration("3d 5h", 'SLA Name 1', 'SLA Name 2', 'SLA Name 3')

• slaFunction = slaJoin("slaFunction < remainingDuration('3d 5h' and slaFunction >= slaStartDate('2017-01-01') and slaFunction <= slaStartDate('2017-12-31')", 'SLA Name 1', 'SLA Name 2', 'SLA Name 3')

tts.issuesWithBreachLongerThan

• Timestring (required)

• SLA Id or SLA Name

• Date Filtering Map Parameters

To filter issues that have a breach longer than the given parameter.

• issue in tts.issuesWithBreachLongerThan('3h')

• issue in tts.issuesWithBreachLongerThan('2d 4h', 22)

• issue in tts.issuesWithBreachLongerThan('2d 4h', 'SLA Name')

• issue in tts.issuesWithBreachLongerThan('3d 5h', 22, 23, 30)

• issue in tts.issuesWithBreachLongerThan('3d 5h', 'SLA Name 1', 'SLA Name 2', 'SLA Name 3')

• issue in tts.issuesWithBreachLongerThan('3d 5h', 'SLA Name 1', 'SLA Name 2', 'SLA Name 3', 'startedAfter:2017-01-01', 'startedBefore:2017-12-31')

• slaFunction > breachDuration("3h")

• slaFunction > breachDuration("2d 4h", 22)

• slaFunction > breachDuration("2d 4h", 'SLA Name')

• slaFunction > breachDuration("3d 5h", 22, 23, 30)

• slaFunction > breachDuration("3d 5h", 'SLA Name 1', 'SLA Name 2', 'SLA Name 3')

• slaFunction = slaJoin("slaFunction > breachDuration('3d 5h' and slaFunction >= slaStartDate('2017-01-01') and slaFunction <= slaStartDate('2017-12-31')", 'SLA Name 1', 'SLA Name 2', 'SLA Name 3')

tts.issuesWithBreachShorterThan

• Timestring (required)

• SLA Id or SLA Name

• Date Filtering Map Parameters

To filter issues that have a breach shorter than the given parameter.

• issue in tts.issuesWithBreachShorterThan('3h')

• issue in tts.issuesWithBreachShorterThan('2d 4h', 22)

• issue in tts.issuesWithBreachShorterThan('2d 4h', 'SLA Name')

• issue in tts.issuesWithBreachShorterThan('3d 5h', 22, 23, 30)

• issue in tts.issuesWithBreachShorterThan('3d 5h', 'SLA Name 1', 'SLA Name 2', 'SLA Name 3')

• issue in tts.issuesWithBreachShorterThan('3d 5h', 'SLA Name 1', 'SLA Name 2', 'SLA Name 3', 'startedAfter:2017-01-01', 'startedBefore:2017-12-31')

• slaFunction < breachDuration("3h")

• slaFunction < breachDuration("2d 4h", 22)

• slaFunction < breachDuration("2d 4h", 'SLA Name')

• slaFunction < breachDuration("3d 5h", 22, 23, 30)

• slaFunction < breachDuration("3d 5h", 'SLA Name 1', 'SLA Name 2', 'SLA Name 3')

• slaFunction = slaJoin("slaFunction < breachDuration('3d 5h' and slaFunction >= slaStartDate('2017-01-01') and slaFunction <= slaStartDate('2017-12-31')", 'SLA Name 1', 'SLA Name 2', 'SLA Name 3')

tts.issuesWithBreachLongerThanAmongCompletedSlas

• Timestring (required)

• SLA Id or SLA Name

• Date Filtering Map Parameters

To filter issues that have a breach longer than the given parameter among completed SLAs.

(Uncompleted SLAs are not included.)

• issue in tts.issuesWithBreachLongerThanAmongCompletedSlas('3h')

• issue in tts.issuesWithBreachLongerThanAmongCompletedSlas('2d 4h', 22)

• issue in tts.issuesWithBreachLongerThanAmongCompletedSlas('2d 4h', 'SLA Name')

• issue in tts.issuesWithBreachLongerThanAmongCompletedSlas('3d 5h', 22, 23, 30)

• issue in tts.issuesWithBreachLongerThanAmongCompletedSlas('3d 5h', 'SLA Name 1', 'SLA Name 2', 'SLA Name 3')

• issue in tts.issuesWithBreachLongerThanAmongCompletedSlas('3d 5h', 'SLA Name 1', 'SLA Name 2', 'SLA Name 3', 'startedAfter:2017-01-01', 'startedBefore:2017-12-31')

N/A. If you still want to use this please contact us.

tts.issuesWithBreachLongerThanAmongUncompletedSlas

• Timestring (required)

• SLA Id or SLA Name

• Date Filtering Map Parameters

To filter issues that have a breach longer than the given parameter among uncompleted SLAs.

(Completed SLAs are not included.)

• issue in tts.issuesWithBreachLongerThanAmongUncompletedSlas('3h')

• issue in tts.issuesWithBreachLongerThanAmongUncompletedSlas('2d 4h', 22)

• issue in tts.issuesWithBreachLongerThanAmongUncompletedSlas('2d 4h', 'SLA Name')

• issue in tts.issuesWithBreachLongerThanAmongUncompletedSlas('3d 5h', 22, 23, 30)

• issue in tts.issuesWithBreachLongerThanAmongUncompletedSlas('3d 5h', 'SLA Name 1', 'SLA Name 2', 'SLA Name 3')

• issue in tts.issuesWithBreachLongerThanAmongUncompletedSlas('3d 5h', 'SLA Name 1', 'SLA Name 2', 'SLA Name 3', 'startedAfter:2017-01-01', 'startedBefore:2017-12-31')

N/A. If you still want to use this please contact us.

tts.issuesWithBreachShorterThanAmongCompletedSlas 

• Timestring (required)

• SLA Id or SLA Name

• Date Filtering Map Parameters

To filter issues that have a breach shorter than the given parameter among completed SLAs.

(Uncompleted SLAs are not included.)

• issue in tts.issuesWithBreachShorterThanAmongCompletedSlas('3h')

• issue in tts.issuesWithBreachShorterThanAmongCompletedSlas('2d 4h', 22)

• issue in tts.issuesWithBreachShorterThanAmongCompletedSlas('2d 4h', 'SLA Name')

• issue in tts.issuesWithBreachShorterThanAmongCompletedSlas('3d 5h', 22, 23, 30)

• issue in tts.issuesWithBreachShorterThanAmongCompletedSlas('3d 5h', 'SLA Name 1', 'SLA Name 2', 'SLA Name 3')

• issue in tts.issuesWithBreachShorterThanAmongCompletedSlas('3d 5h', 'SLA Name 1', 'SLA Name 2', 'SLA Name 3', 'startedAfter:2017-01-01', 'startedBefore:2017-12-31')

N/A. If you still want to use this please contact us.

tts.issuesWithBreachShorterThanAmongUncompletedSlas

• Timestring (required)

• SLA Id or SLA Name

• Date Filtering Map Parameters

To filter issues that have a breach shorter than the given parameter among uncompleted SLAs.

(Completed SLAs are not included.)

• issue in tts.issuesWithBreachShorterThanAmongUncompletedSlas('3h')

• issue in tts.issuesWithBreachShorterThanAmongUncompletedSlas('2d 4h', 22)

• issue in tts.issuesWithBreachShorterThanAmongUncompletedSlas('2d 4h', 'SLA Name')

• issue in tts.issuesWithBreachShorterThanAmongUncompletedSlas('3d 5h', 22, 23, 30)

• issue in tts.issuesWithBreachShorterThanAmongUncompletedSlas('3d 5h', 'SLA Name 1', 'SLA Name 2', 'SLA Name 3')

• issue in tts.issuesWithBreachShorterThanAmongUncompletedSlas('3d 5h', 'SLA Name 1', 'SLA Name 2', 'SLA Name 3', 'startedAfter:2017-01-01', 'startedBefore:2017-12-31')

N/A. If you still want to use this please contact us.

tts.issuesWithMetIndicator

• SLA Id or SLA Name

• Date Filtering Map Parameters

To filter issues that have a MET indicator. 

This method does the same job with tts.issuesHaveAllSlasMet method.

(An issue has a MET indicator if it has met all its SLAs.)

• issue in tts.issuesWithMetIndicator()

• issue in tts.issuesWithMetIndicator(22)

• issue in tts.issuesWithMetIndicator('SLA Name')

• issue in tts.issuesWithMetIndicator(22, 23, 30)

• issue in tts.issuesWithMetIndicator('SLA Name 1', 'SLA Name 2', 'SLA Name 3')

• issue in tts.issuesWithMetIndicator('SLA Name 1', 'SLA Name 2', 'SLA Name 3', 'startedAfter:2017-01-01', 'startedBefore:2017-12-31')

• slaFunction = isAllMet()

• slaFunction = isAllMet(22)

• slaFunction = isAllMet('SLA Name')

• slaFunction = isAllMet(22, 23, 30)

• slaFunction = isAllMet('SLA Name 1', 'SLA Name 2', 'SLA Name 3')

• slaFunction = slaJoin("slaFunction = isAllMet() and slaFunction >= slaStartDate('2017-01-01') and slaFunction <= slaStartDate('2017-12-31')", 'SLA Name 1', 'SLA Name 2', 'SLA Name 3')

tts.issuesWithProgressIndicator 

• SLA Id or SLA Name

• Date Filtering Map Parameters

To filter issues that have a PROGRESS indicator. 

(An issue has a PROGRESS indicator if it has at least one progressing SLA and has not exceeded any of its SLAs.)

• issue in tts.issuesWithProgressIndicator()

• issue in tts.issuesWithProgressIndicator(22)

• issue in tts.issuesWithProgressIndicator('SLA Name')

• issue in tts.issuesWithProgressIndicator(22, 23, 30)

• issue in tts.issuesWithProgressIndicator('SLA Name 1', 'SLA Name 2', 'SLA Name 3')

• issue in tts.issuesWithProgressIndicator('SLA Name 1', 'SLA Name 2', 'SLA Name 3', 'startedAfter:2017-01-01', 'startedBefore:2017-12-31')

N/A. If you still want to use this please contact us.

tts.issuesWithExceededIndicator

• SLA Id or SLA Name

• Date Filtering Map Parameters

To filter issues that have a EXCEEDED indicator. 

This method does the same job with tts.issuesHaveSomeExceededSlas method.

(An issue has a EXCEEDED indicator if it exceeded at least one of its SLAs.)

• issue in tts.issuesWithExceededIndicator()

• issue in tts.issuesWithExceededIndicator(22)

• issue in tts.issuesWithExceededIndicator('SLA Name')

• issue in tts.issuesWithExceededIndicator(22, 23, 30)

• issue in tts.issuesWithExceededIndicator('SLA Name 1', 'SLA Name 2', 'SLA Name 3')

• issue in tts.issuesWithExceededIndicator('SLA Name 1', 'SLA Name 2', 'SLA Name 3', 'startedAfter:2017-01-01', 'startedBefore:2017-12-31')

• slaFunction = isBreached()

• slaFunction = isBreached(22)

• slaFunction = isBreached('SLA Name')

• slaFunction = isBreached(22, 23, 30)

• slaFunction = isBreached('SLA Name 1', 'SLA Name 2', 'SLA Name 3')

• slaFunction = slaJoin("slaFunction = isBreached() and slaFunction >= slaStartDate('2017-01-01') and slaFunction <= slaStartDate('2017-12-31')", 'SLA Name 1', 'SLA Name 2', 'SLA Name 3')

tts.issuesWithInactiveIndicator 

• SLA Id or SLA Name

• Date Filtering Map Parameters

To filter issues that have a INACTIVE indicator. 

(An issue has a INACTIVE indicator if its all SLAs are inactive.)

• issue in tts.issuesWithInactiveIndicator()

• issue in tts.issuesWithInactiveIndicator(22)

• issue in tts.issuesWithInactiveIndicator('SLA Name')

• issue in tts.issuesWithInactiveIndicator(22, 23, 30)

• issue in tts.issuesWithInactiveIndicator('SLA Name 1', 'SLA Name 2', 'SLA Name 3')

• issue in tts.issuesWithInactiveIndicator('SLA Name 1', 'SLA Name 2', 'SLA Name 3', 'startedAfter:2017-01-01', 'startedBefore:2017-12-31')

N/A. If you still want to use this please contact us.

tts.issuesWithElapsedTimeMoreThan

• Timestring (required)

• SLA Id or SLA Name

• Date Filtering Map Parameters

To filter issues that have elapsed time more than the given parameter.

• issue in tts.issueWithElapsedTimeMoreThan('3h')

• issue in tts.issueWithElapsedTimeMoreThan('2d 4h', 22)

• issue in tts.issueWithElapsedTimeMoreThan('2d 4h', 'SLA Name')

• issue in tts.issueWithElapsedTimeMoreThan('3d 5h', 22, 23, 30)

• issue in tts.issueWithElapsedTimeMoreThan('3d 5h', 'SLA Name 1', 'SLA Name 2', 'SLA Name 3')

• issue in tts.issueWithElapsedTimeMoreThan('3d 5h', 'SLA Name 1', 'SLA Name 2', 'SLA Name 3', 'startedAfter:2019-04-23', 'startedBefore:2019-10-29')

• slaFunction > elapsedDuration("3h")

• slaFunction > elapsedDuration("2d 4h", 22)

• slaFunction > elapsedDuration("2d 4h", 'SLA Name')

• slaFunction > elapsedDuration("3d 5h", 22, 23, 30)

• slaFunction > elapsedDuration("3d 5h", 'SLA Name 1', 'SLA Name 2', 'SLA Name 3')

• slaFunction = slaJoin("slaFunction > elapsedDuration('3d 5h' and slaFunction >= slaStartDate('2017-01-01') and slaFunction <= slaStartDate('2017-12-31')", 'SLA Name 1', 'SLA Name 2', 'SLA Name 3')

tts.issuesWithElapsedTimeLessThan

• Timestring (required)

• SLA Id or SLA Name

• Date Filtering Map Parameters

To filter issues that have elapsed time less than the given parameter.

• issue in tts.issueWithElapsedTimeLessThan('3h')

• issue in tts.issueWithElapsedTimeLessThan('2d 4h', 22)

• issue in tts.issueWithElapsedTimeLessThan('2d 4h', 'SLA Name')

• issue in tts.issueWithElapsedTimeLessThan('3d 5h', 22, 23, 30)

• issue in tts.issueWithElapsedTimeLessThan('3d 5h', 'SLA Name 1', 'SLA Name 2', 'SLA Name 3')

• issue in tts.issueWithElapsedTimeLessThan('3d 5h', 'SLA Name 1', 'SLA Name 2', 'SLA Name 3', 'startedAfter:2019-04-23', 'startedBefore:2019-10-29')

• slaFunction < elapsedDuration("3h")

• slaFunction < elapsedDuration("2d 4h", 22)

• slaFunction < elapsedDuration("2d 4h", 'SLA Name')

• slaFunction < elapsedDuration("3d 5h", 22, 23, 30)

• slaFunction < elapsedDuration("3d 5h", 'SLA Name 1', 'SLA Name 2', 'SLA Name 3')

• slaFunction = slaJoin("slaFunction < elapsedDuration('3d 5h' and slaFunction >= slaStartDate('2017-01-01') and slaFunction <= slaStartDate('2017-12-31')", 'SLA Name 1', 'SLA Name 2', 'SLA Name 3')