The SLA Success/Fail Counts Rates Gadget shows a stacked bar chart of the success and failure rates of selected SLAs.

This tutorial will walk you through the process of adding the Periodic Met vs. Exceeded SLA Gadget to your dashboard.

Add The SLA Success/Fail Rates Chart Gadget

1. Go to the Dashboard you want to add the gadget to.

2. Click Add gadget or Add a new gadget.

Open

3. Search SLA Success/Fail Rates Chart gadget.

4. Click Add Gadget.

Open

5. The SLA Success/Fail Rates Chart gadget configuration screen will appear.

6. Select a Filter or a Project to pick which issues to include in the gadget.

7. Select  SLAs to include in the count or leave it blank if you want to include all SLAs.

8. Tick Include Progressing SLAs if you want to see SLAs which are still in progress.

9. Create a Custom Gadget Title.

10. Select Refresh Interval.

11. Click Save.

That’s it! The gadget will now appear on the dashboard.