Periodic Met vs. Exceeded Issue Gadget

Owned by Derya Özdemir
Last updated: Oct 25, 2023
3 min read

This page is about Time to SLA for Jira On-Prem.

The Periodic Met vs. Exceeded Issue Chart Gadget displays weekly/monthly issue numbers by indicator status as a bar chart. The horizontal axis shows dates within a period (weekly or monthly). On this page, you will learn how to add the Periodic Met vs. Exceeded Issue Gadget.

The Periodic Met vs. Exceeded SLA Chart Gadget displays SLA numbers as a bar chart based on status. The dates within a period, which can be weekly or monthly, are shown on the horizontal axis.

This tutorial will walk you through the process of adding the Periodic Met vs. Exceeded Issue Gadget to your dashboard.

This gadget shows the number of issues for each indicator status. If an issue has multiple SLAs within it, then it is counted as one based on its indicator status.

If you want to see the number of individual SLA instances, use the Periodic Met vs. Exceeded SLA gadget.

Add The Periodic Met vs. Exceeded Issue Gadget

1. Go to the Dashboard you want to add the gadget to.

2. Click Add gadget or Add a new gadget.

3. Search TTS - Periodic Met vs Exceeded Issue gadget.

4. Click Add Gadget.

5. The TTS - Periodic Met vs Exceeded Issue gadget configuration screen will appear.

6. Select a Filter or a Project to pick which issues to include in the gadget. You MUST pick only one filter or one project.

7. Select SLAs to include in the count, or leave it blank if you want to include all SLAs.

8. Select a Time Period for the gadget to display. It can be weekly or monthly.

9. Enter the number of days in the past from the selected time period for which you want to collect data.

10. Select which date of the issue (Issue Created Date, Issue Resolution Date) should be considered while grouping the data.

11. Tick Include Progressing Issues if you want to see issues that are still in progress on the graph.

12. Select Graph Type (Stacked, Distributed). (See graph types below).

13. Create a Custom Gadget Title. This custom title will be displayed on top of the gadget.

14. Select Refresh Interval.

15. Click Save.

That’s all! The gadget will now appear on the dashboard.

Graph Type: Distributed

Graph Type: Stacked

Time to SLA gadgets use Lucene indexes to ensure a scalable dashboard experience, just as Jira gadgets do. Problems in those indexes might result in inconsistent numbers sometimes. If you experience such a problem, you can find possible solutions here.