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SLA Success/Fail Counts Chart gadget

SLA Success/Fail Counts Chart gadget

Owned by Derya Özdemir
Last updated: Feb 07, 2025
2 min read

This page is about Time to SLA for Jira Data Center.

The SLA Success/Fail Counts Chart Gadget helps you track the number of successful and failed SLAs as a stacked bar chart.

This guide walks you through adding and configuring the gadget on your dashboard.

Add the SLA Success/Fail Counts Chart gadget

  1. Go to the Dashboard you want to add the gadget to.

  2. Click Add gadget or Add a new gadget.

  3. Search for SLA Success/Fail Counts Chart.

  4. Click Add Gadget. The SLA Success/Fail Counts Chart gadget configuration screen appears.

  5. Configure your gadget:

    • Select a Filter or a Project to pick which issues to include in the gadget.

    • Select SLAs to include in the count or leave it blank if you want to include all SLAs.

    • Tick Including Progressing SLAs if you want to see SLAs which are still in progress.

    • Create a Custom Gadget Title.

    • Select Refresh Interval.

  6. Click Save.

Your gadget is now added to the dashboard.

Time to SLA gadgets use Lucene indexes for scalability, just like Jira gadgets. If you notice inconsistent numbers, it may be due to index issues. For assistance, please contact our support team.