Time Between Gadget


Displays the amount of time elapsed between transitions (e.g. the amount of time between Open - Resolved, In Progress - Resolved, Resolved - Closed, and Open to resolution).

To add and configure the Time Between Gadget to your favorite dashboard

  • Click on the Add Gadget button within the dashboard.
  • Type JEP - Time into the search box and click on Add gadget near JEP - Time Between Statuses Stacked Bar Chart.
  • Configure the gadget and click on the Save button.
  • Select your favorite project or filter.
  • Select the Time Between custom fields that you have defined previously (see Time Between Custom Field).
  • Use Days previously for filtering issues by creation date relative to today's date.
  • Time interval can be in seconds, minutes, hours or dates to scale values in the y-axis.
  • You can give the Custom gadget a title that you will see on your dashboard.


  • Here is a sample preview of the gadget.