How to Display the Average Time to Resolution by Issue Type Using a Bar Chart Report with the help of Reports and Timesheets for Jira app

Owned by Priyal Jaiswal, created
Last updated: Apr 19, 2024 by Amith Mathur
2 min read

This article assists in creating a bar chart report that analyzes the average resolution times for various types of issues.

 Instructions

  1. Create two custom fields in a project:

    • Type Of Issue (Text)

    • Time to Resolution in Minutes (Numeric)

  2. Navigate to 'Apps' → 'Reports and Timesheet' → 'Custom Report.'

  3. Select 'Chart' as the report type.

  4. Add the custom field 'Type Of Issue' to the X-axis and apply a filter to the group. For example, it is grouped by 'Epic.'

    image-20231212-113054-20240415-054307.png

  5. Add another custom f ‘ld, 'Time to Resolution in Min’ to the Y-axis. For this, select 'Average' as the aggregation method.

    image-20231212-113136-20240415-054347.png

  6. Write and validate the JQL query based on requirements.

  7. Run the report.

     

     

  8. It displays the average Time to Resolution by Issue Type "Epic" in a bar chart report.

  • Make changes to the Issue Type as per specific requirements.

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