How to Display the Average Time to Resolution by Issue Type Using a Bar Chart Report with the help of Reports and Timesheets for Jira app

This article assists in creating a bar chart report that analyzes the average resolution times for various types of issues.

 Instructions

1. Create two custom fields in a project:

   • Type Of Issue (Text)

   • Time to Resolution in Minutes (Numeric)

2. Navigate to 'Apps' → 'Reports and Timesheet' → 'Custom Report.'

3. Select 'Chart' as the report type.

4. Add the custom field 'Type Of Issue' to the X-axis and apply a filter to the group. For example, it is grouped by 'Epic.'
   
   

   Open

   

5. Add another custom f ‘ld, 'Time to Resolution in Min’ to the Y-axis. For this, select 'Average' as the aggregation method.
   
   

   Open

   

6. Write and validate the JQL query based on requirements.

7. Run the report.
   
   

    

    

8. It displays the average Time to Resolution by Issue Type "Epic" in a bar chart report.