Release notes 10.14.8

Release Notes logo.png

Release dateApr 30, 2024

Our team is thrilled to announce the latest release of Time to SLA, version 10.14.8.

Jira compatibility: 8.0.0 to 9.15.1


Bug fixes

The following bugs are fixed in this release:

  • Fixed issue where customer request type values were not displaying in SLA reports, ensuring accurate analysis of customer interactions.

  • Resolved bug in Time to SLA gadgets, correcting Sunday's designation as the start of the week for improved consistency in time tracking.

  • Addressed problem with Hide Completed SLA option on the customer portal, ensuring completed SLAs are appropriately hidden.


Questions.png Questions and feedback

  • Explore exciting features, pricing updates, reviews, and more on the Marketplace.

  • Stuck with something? Raise a ticket with our support team.

  • Do you love using our app? Let us know what you think here.

Credits.png Credits

A heartfelt thank you to our valued customers! Your incredible support and feedback inspire us to improve our apps and products continually. You are the driving force behind why we create software. We appreciate your trust in Time to SLA!