Comment Insights Made Easy with Comment Custom Fields
Context: A project manager wants to view comment details directly within the issue navigator.
User Problem: As a Project Manager, I want to view comment details, including the first comment, last comment, user, and timestamp, directly within the issue navigator, so that I can easily and quickly analyze issues and collaborate effectively with team members.
Solution: Using Enhancer Plugin for Jira's Comment Custom Field feature!
While Jira itself lacks built-in comment fields for the issue navigator, the Enhancer Plugin offers a solution that satisfies this desired feature for Atlassian users. JEP’s Comment Custom Field feature addresses this need by allowing users to define and configure custom fields specifically for comments. With these custom fields, including options for the first comment, last comment, user, and timestamp, you can conveniently view all relevant comment details within the issue navigator. This enhances collaboration, improves issue analysis, and facilitates effective communication within the team.
With these custom fields, users gain a comprehensive view of all relevant comment details within an issue in one centralized location. Let's explore each Comment custom field in detail:
Comment Custom Field — Puts all information about the comments within an issue in one place.
First/Last Comment User Custom Field — Displays the issue's first/last commenter.
First/Last Comment Date Custom Field — Calculates the issue's first/last comment date.