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Live-Sync

(tick) We've upgraded our support portal!

As of April 7th, 2025, all support requests are handled in our unified portal.
While ticket IDs have changed, previous links remain functional, and messages are updated.
Please submit new requests through this portal.

Live-Sync

Live sync can be turned on/off in the App configuration. The refresh interval can be adjusted as needed.

Data updated in Live-sync mode

When enabled, any change to the tasks and the scope of the Box will be updated, including:

  • Jira fields are displayed on the Task Card and in the Backlog

  • Dependency links

  • Task Card position (Timebox and Team assignment)

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