Support for Atlassian Server Products (and apps like BigPicture) is ending in February 2024.
Are you planning a migration to Cloud? Make sure you don't lose your BigPicture data/configurations in the process. Check out this page for information on how to migrate BigPicture's data to Cloud. If you have any questions please email support@appfire.com
Database dumps
A backup of the App creates a dump of the application database only.
It does not include Jira issue data (Jira backup is a separate process that results in a creation of a Jira backup file).
Jira backup vs App restore
Jira and BigPicrture store their data separately.
Creating a dump of the App data IS NOT a Jira backup.
BigPicture App Configuration > Advanced > Database dumps allows you to create (and download) a backup of the state of the BigPicture app.
How does a "restore" work?
An App restore overwrites current app data and replaces it with the state saved in the dump. There is no possibility of merging two different states of the app:
- you can't combine two dumps
- you can't amend an existing state
