Support for Atlassian Server Products (and apps like BigPicture) has ended in February 2024.
Are you planning a migration to Cloud? Make sure you don't lose your BigPicture data/configurations in the process. Check out this page for information on how to migrate BigPicture's data to Cloud. If you have any questions please email support@appfire.com
Backup and restore
A backup of the App creates a dump of the application database only.
It does not include Jira issue data (Jira backup is a separate process that creates a Jira backup file).
Instructions on how to:
Migrate between Jira instances (changing between server/cloud)
Staging (migrate data between server/server or cloud/cloud instances)
Jira backup vs App restore
Jira and BigPicrture store their data separately.
Creating a dump of the App data IS NOT a Jira backup.
BigPicture App Configuration > Advanced > Database dumps allow you to create (and download) a backup of the state of the BigPicture app.
How does a "restore" work?
An App restore overwrites current app data and replaces it with the state saved in the dump. There is no possibility of merging two different states of the app:
you can't combine two dumps
you can't amend an existing state