Rich Filters 1.22 Release Notes

Owned by Dan Mihalache
Last updated: May 30, 2024 by Praveena Manohar
2 min read

2022-03-11

Compatibility with Rich Filters::Service Management Dashboards version 1.3.0 – support for enhanced Satisfaction statistics, display of Satisfaction date & comment.

Rich Filters App on the Atlassian Marketplace

Version Highlights

  • Compatibility with Rich Filters::Service Management Dashboards version 1.3.0

    • Support for Satisfaction as a numeric value

    • Support for Satisfaction date and Satisfaction comment in Views

  • Other minor fixes

See below for more details.

Compatibility with Rich Filters::Service Management Dashboards 1.3.0

Rich Filters::Service Management Dashboards is an extension of the Rich Filters for Jira Dashboards app. The extension adds statistics, charts, and filtering capability for Jira Service Management fields: Customer Request Type, Organizations, Satisfaction, and SLA fields.

Rich Filter Extensions

Rich filter extensions are separate Jira apps installed on top of the Rich Filters for Jira Dashboards app to extend the rich filters and rich filter gadgets with new specific functionality. Like any rich filter extension, Rich Filters::Service Management Dashboards must be downloaded, installed, and licensed separately from the Atlassian Marketplace. When installing Rich Filters::Service Management Dashboards, you must already have installed and licensed Rich Filters for Jira Dashboards – see our compatibility matrix for more information.

Rich Filters for Jira Dashboards version 1.22.0 adds compatibility with Rich Filters::Service Management Dashboards version 1.3.0, which adds support for enhanced Satisfaction statistics and display of Satisfaction date & comment:

Support for Satisfaction as a numeric value

The Satisfaction field can now be used as a numeric field in rich filters and rich filter gadgets. More precisely, users can:

  • Use Satisfaction as the value in Rich Filter Simple Counter, Smart Counters, Statistics, and Two Dimensional Statistics gadgets

  • Display the Satisfaction average, min, or max in the total row of Rich Filter Results gadgets

  • Use Satisfaction in custom values and time series

Support for Satisfaction date and Satisfaction comment in Views

Satisfaction date and Satisfaction comment can now be added as special columns in rich filter views.

Other minor fixes

  • Fixed: In Confluence and wallboards, the tooltips on time series sometimes show an error

  • Fixed: Support file download cannot be aborted

Supported Jira Versions

Rich Filters for Jira Dashboards version 1.22 is supported on Jira versions starting with 8.8.0. See Atlassian Marketplace for the latest Jira version compatibility information. 

Installation

The app can be installed from the Atlassian Marketplace or from the Find new add-ons page of your Jira instance.