Rich Text

Overview

In many situations, the information that we provide in a dashboard requires context for a better and common understanding, namely:

• The basic steps of an incident response. To be successful when responding to an incident, the process has to be well documented, so teams can perform a coordinated and organized response to it.

• Description of business metrics. Some patterns, outliners or insights are already identified by the BI team or analysts, so the rest of us can easily understand the indicators.

• Instructions on how to proceed with tight SLAs. Thus, Service Desk teams know how to react or balance the team capacity, so they don’t breach SLAs.

• A project summary. No need for a comprehensive description of the entire project, but the overview and a link to the full description.

• Or many other cases such as security reminders, corporate policies, announcements, etc.

This gadget allows users to provide contextual information to your dashboards. The rich content supports formatted text, links, emojis, lists, images, videos…

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Rich Text gadget

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Configuration

Name your gadget meaningfully, so everyone knows at a glance what it is about and when to use it. Fill out the rest of the fields as applicable, namely:

• The text, just write, format and arrange your content.

• Finally, indicate if you want to use the current settings for all the compatible gadgets in the dashboard. This option eases the pain of configuring one by one the rest of the gadgets with the same default configuration

Integrations

• No need

We are working on our growing catalog of Dashboard Gadgets: KPIs and Metrics and Dashboard Integrations: Supported Products, but contact us you want us to expedite a specific one, visit our Help Center.

Dashboards

This gadget is not included in any pre-defined dashboard, check other orphan gadgets:

See also