Slack App Events
You need to set up event receiver in your app. Go to theĀ Event SubscriptionsĀ subpage of your Slack app page. You will get a page like this:
On this page, after enabling events reception by the app, there are two crucial elements that you need to fill:
Request URL - this is the URL in Jira, that Slack will call when an event happens.Ā
Use theĀ Event Request URLĀ value from theĀ Enabling Slack IntegrationĀ page to fill this:
If your Jira's external address is different than the one reported on that page, it is crucial that you enter the externally visible address, otherwise event reception will not work
In the Event Subscriptions section, under Subscribe to events on behalf of users, select event types to subscribe to. Click theĀ Add Workspace EventĀ button toĀ select theĀ message.channelsĀ event type:
clickĀ Save ChangesĀ button at the bottom.