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Chat for Service Desk
Administration Guide
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Administration Guide
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Last updated:
May 09, 2018
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Websockets Configuration
Project Settings
Configuring Chat Widget
Configuring Request Queues
Configuring Agents Auto-Offline Mode
Configuring Automatic Responses
Widget User Interface
Widget Visibility Schedule
Integrating with Knowledge Base
Forms
Global Settings
Analytics
Default Chat
Chat on Login Page
Sounds
Emoji Button
Welcome Ribbon
Setting up CAPTCHA
Privacy Link
Custom URL Links
User Preference Defaults
Chat Customization
Translating and Customizing Chat Messages
Customizing Chat Style
Chat Notifications for Boards
Install Chat Widget on Your Website
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