Upgrade to the latest Atlassian release of the Jira software version 9.4.11, 9.10.2, 9.11.1 or higher, which includes the MySQL 8.x fix, and the ActiveObjects library upgraded to version 5.0.3. Refer to Issues resolved in 9.4.11.
Jira Service Desk Reporting
| Title | Creator | Modified |
|---|---|---|
| New tickets | Nisha Shantilal | Jul 01, 2024 |
| Ticket volume by support channel | Nisha Shantilal | Jul 01, 2024 |
| Tickets created vs resolved | Nisha Shantilal | Jul 01, 2024 |
| Ticket volume by Customer Request Type | Nisha Shantilal | Jul 01, 2024 |
| Time to first response by assignee | Nisha Shantilal | Jul 01, 2024 |
| New tickets - 6.6.2 | Nisha Shantilal | Jul 01, 2024 |
| Ticket volume by support channel - 6.6.2 | Nisha Shantilal | Jul 01, 2024 |
| Tickets created vs resolved - 6.6.2 | Nisha Shantilal | Jul 01, 2024 |
| Ticket volume by Customer Request Type - 6.6.2 | Nisha Shantilal | Jul 01, 2024 |
| Time to first response by assignee - 6.6.2 | Nisha Shantilal | Jul 01, 2024 |