Use cases
Use cases
- Derya Özdemir
Owned by Derya Özdemir
Last updated: Apr 13, 2025
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Explore use cases of how Time to SLA can solve the bottlenecks in your work.
- I want to track the cycle time
- I want to receive periodic reports with subcriptions
- I want to monitor SLA metrics at a glance
- I need issue-specific SLA actions!
- I want SLA templates
- I want to track the time in status
- I want SLAs to be reset when reassigned
- I want to pause the time
- I need a reset!
- I want to send custom SLA notifications via Slack
- I want automated notifications for assignees
- I want my SLA to be triggered by other SLA
- I want to monitor team performance to measure SLA success
- I need next business day SLA for VIP customers!
- I want to send custom SLA notifications
- I want dashboard gadgets to track SLA performance
- I want to track lead time
, multiple selections available,