Manage Global Access Restrictions
- Gorka Puente
Overview
Restrict access to indicate what users and groups can do with the app.
Admin configuration - global settings
Navigate to the global settings, to the Dashboard Hub section:
Restrict Access in the Customer Portal
Admins can restrict access to reporting dashboards for users of Jira Service Management Customer Portals. For more details, read the dedicated page: Manage Access of Users and Organizations to the Jira Service Management Customer Portal.
Restrict Global Access
When “Restrict Global Access” is enabled, only selected user(s) and group(s) will be able to access to the app. Thus, the rest of the users won’t be able to create, edit or remove dashboards i.e., no access to the interface of Dashboard Hub.
Remember that the visibility of each dashboard is configured at dashboard level (see Manage Permissions on Dashboards).
Important note: If a user is accessing a public link, restrictions are not checked. It doesn’t matter if that user is logged in (see how public links work Learn about Public or External Sharing).
Restrict Public links
When “Restrict Global Access” is enabled, only selected user(s) and group(s) will be able to create public links for external sharing of dashboards. Remember that public links enable external, anonymous access, what allow individuals without access to your instance to view the content shared via these links. Read more about public links here.
See also
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Set Up a Wallboard — Set up your information radiator: A wallboard
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Add and Configure Gadgets — Learn how to add and configure gadgets in dashboards
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Learn about Datasources — Learn what datasources are, what types there are and why are they one of the key assets in dashboards
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Add and Manage Datasources — Learn how to add and configure datasources
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