Manage Global Access Restrictions

Cloud Migration Resources

Planning a Cloud migration? These resources can help you get started:

Dashboard Hub Cloud features – Review Cloud features and understand key differences between DC and Cloud.
Migration support from Appfire – Learn how we can help you migrate smoothly.

Manage Global Access Restrictions

Overview

Restrict access to indicate which users and groups can perform specific actions within the app.

Admin configuration - global settings

Navigate to the global settings, to the Dashboard Hub section:

Screenshot 2025-03-27 at 11.47.34.png

Restrict Global Access

When “Restrict Global Access” is enabled, only selected user(s) and group(s) will be able to access to the app. Thus, the rest of the users won’t be able to create, edit, or remove dashboards, meaning they will have no access to the Dashboard Hub interface.

Remember that the visibility of each dashboard is configured at the dashboard level (see Dashboard permissions).

Important note: If a user accesses a public link, restrictions are not enforced. It doesn’t matter if that user is logged in (see how public links work Share a dashboard with a public link).

Restrict Access to the Customer Portal

Admins can restrict access to reporting dashboards for users of Jira Service Management Customer Portals. For more details, read the dedicated page: Manage access to the Jira Service Management Customer Portal.

Restrict Public links

When “Restrict Global Access” is enabled, only selected users and groups will be able to create public links for external sharing of dashboards. Remember that public links enable external, anonymous access, which allows individuals without access to your instance to view the content shared using these links. Read more about public links here.

See also

 

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