Unsupported Fields

List of the unsupported system and custom fields

We strive to support all Jira Cloud custom field types, but there are some limitations due to the Issue Matrix for Jira Cloud’s implementation specifics. Below, you will find a list of the fields that are not supported in Issue Matrix Cloud.

You can learn more about creating and configuring Issue Matrix panels in our documentation.

Unsupported Jira Cloud fields

Name

Type

Issue color

Predefined custom field

Development

Predefined custom field

[CHART] Time in Status

Predefined custom field

Message Custom Field (for view)

Custom field type

Message Custom Field (for edit)

Custom field type

User Property Field

Custom field type

Username of last updater or commenter

Custom field type

Participants of an issue

Custom field type

Domain of Assignee

Custom field type

Domain of Reporter

Custom field type

Time in Status

Custom field type

Images

System field

Time tracking

System field

Comment

System field

Log Work

System field

Attachment

System field

Unsupported Service Desk Fields

Name

Type

Satisfaction date

Predefined custom field

Date of first response

Predefined custom field

[CHART] Date of first response

Predefined custom field

Approvals

Predefined custom field

Unsupported Advanced Roadmaps fields

Name

Type

Parent link

Predefined custom field

Â