Use the HelpDesk+ home tab to approve any request assigned to you for review and stay compliant with trackable and actionable notifications.

Slack notifications enable you to manage change requests, saving time and effort efficiently.

You can approve or reject a request, add relevant comments, and be notified when it requires your approval.

1. Navigate to the HelpDesk+ home tab.

2. Click View next to any awaiting approvals.

3. Click View next to the approval you want to review.

4. Review the request.

5. Click Approve or Reject.

6. Add any relevant comments to your response.

The bot notifies users that a request in the app home tab is waiting for their approval. To handle the request:

1. Navigate to the Helpdesk+ home tab.

2. Click on the bot messages tab.

3. Click View next to the approval message.

4. Click Approve or Deny.

5. Enter an approval message if you choose to.

6. Click Submit.