Using the help menu

Owned by Nirosan
Last updated: Oct 03, 2023 by Daniel Barrow
1 min read

Having a help menu allows you to perform self-assistance in navigating through the application. The connector can assist you as a workplace user to send a help menu when mentioning the bot's name. 

Launching the help menu

  1. Mention the bot name followed by "help", For example, "@bot-name help" in your Workplace chat.

  2. The bot will reply with a help menu.


  3. You have three help topics to choose from:

    1. Shortcode List - Lists the shortcode commands available to be used. 




      1. Comment -  Shortcode to send comments to Jira issues. Refer to Sending comments to Jira Issues for more details.

      2. Unwatch - Shortcode to unwatch Jira issues. Refer to Unwatching Jira Issues for more details.

      3. Update status - Shortcode to update Jira issues. Refer to Updating Jira issue's status field for more details.

    2. Feedback - Sends a feedback form about the application.

    3. Exit - Closes the help menu.