Step 1

As a Jira Administrator or Workflow Administrator:

1. Click the Cog icon to open the Settings menu and select Issues

2. Click Workflows

3. Navigate to your workflow and edit your workflow to create a draft version

4. Select step 1

5. Select the Create transition

6. Select the Post Functions tab.

7. Click Add post function

8. Select Update issues (Bob Swift) post function and add

Step 2

Within the Issue Fields section:

1. Select the Comments & attachments tab

2. In the Add comment, enter the required comment, in this instance: "Thanks for your request for the evaluation license promo code. We’re working on it and will get back to you soon."

Step 3

1. Select the Conditions & Configuration tab.

2. Enter "%original_labels%" in the Condition 1 field.

3. Enter "license" in the Regular expression pattern field.

4. Select Exact matching condition, so we only add a comment
   when the label is "license".

5. Click the Add button to save your changes.

Step 4

1. Ensure to publish your workflow. It is always recommended to save a backup of the previous workflow when prompted.

2. Create an issue with a label 'license'

3. Validate the newly created issue to ensure that the comment is added