Step 1

As a Jira Administrator or Workflow Administrator:

1. Click the Cog icon to open the Settings menu and select Issues

2. Click Workflows

3. Navigate to your workflow and edit your workflow to create a draft version

4. Select the transition

5. Select the Validators tab.

6. Click Add validator

7. Select Conditioned validator (Bob Swift) validator and add

Step 2

Within the Configuration screen:

1. Enter “issue.status.name == "In Progress" in the Jira Expression field.

2. Enter the message that you want the users to see when they try to transition to Done from a status other than “In Progress“. For example: “The issue needs work.”

3. Click Add

Step 3

1. Remember to publish your workflow. It is always recommended to save a backup of the previous workflow when prompted.

2. Go to any issue in a status other than “In Progress“

3. Try transitioning the issue to Done status, you should see the above-configured error message.