Can't see the configure button in Installed Packages

Summary

Certain users cannot see the Configure button under Installed Packages in Salesforce. This means they cannot access the connector's connection settings.

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Diagnostics Steps

Not applicable.

Cause

The user does not have this permission in Salesforce - "Download AppExchange Packages".

Workaround

Not applicable.

Resolution

In order to grant this permission: 

1. In Salesforce go to Setup → Users → Profiles.

2. Search for “General User Permissions” and make sure there is a check on Download AppExchange Packages. It should look like this:

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