How to change the Salesforce integration user

Owned by Comala Publishing for Confluence Cloud
Jan 03, 2025
1 min read

 

Purpose

When an admin installs Space to migrate individual pages and authorizes a Connection, the admin will automatically be the integration user for the Connector since a Connection is authorized using the Jira admin's Salesforce credentials.

If the user ceases to be the Jira admin, you may want to change the integration user for the Connector. 

On this page:

On this page:

Answer

Revoke the Connection from within both Salesforce and Jira to force creation of a new token.

 

  1. Log out from Salesforce first ( Important).

  2. In your Jira instance, navigate to Jira Apps > Connector for Salesforce > Connections 

  3. Click Revoke Access to revoke the connection.

  4. While on the same page, click Authorize.
    You will redirected to the Salesforce website to log in. You should log in to with the credentials of the user you want to use for integration.

    image-20241213-071514.png

  5. After successfully logging into Salesforce, return to your Jira instance (do not close the Salesforce window yet).
    Click the Menu button > API Access token > Copy.

  6. Return to the Salesforce window. Click Setup > Installed packages > Configure the Jira for Salesforce package.

  7. Click Revoke Access. 

  8. Paste the API Access token you copied into the Access token field and click Save.

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