Errors and Error Messages
This is a directory of knowledge base articles regarding errors and error messages with Connector for Salesforce & Jira.
- How to resolve "Your cookie settings blocked the connection" error
- How to resolve Unauthorized Endpoint or The session has expired. Please refresh the page error.
- Not able to view VisualForce pages
- I am getting "an unknown error occurred while trying to perform a search" when doing JQL queries
- How to troubleshoot 'Failed to push to Jira!' error message
- Error message access forbidden api is shown
- "Add-on is not licensed!" error message in Visualforce Page and Configuration Page
- Connection configuration page doesn't load or is unresponsive
- Connector for Salesforce & Jira not working when Requirements & Test Management for Jira is installed
- Content cannot be displayed with "You do not have sufficient privileges to access the page"
- Error on Apex Trigger with CPQ Enabled
- Error! Resource not found! when associating in JIRA
- "Failed in running JQL search query" error in Bulk Operations page
- "Insufficient access: insufficient access rights on object id:[0031a...]"
- "No association exists between..." message is displayed after a Jira issue is created from Salesforce
- "Operation timed out, please try again!" error when authorizing a new connection to Salesforce
- Getting "Jira Validation failed!" error when trying to sync Account Tempo field
- How do I fix "This Visualforce page is deprecated in favor of a new and much improved JiraIssuesCasePage"?
- How do I resolve "Failed to create issue!" errors when creating a Jira Issue from Salesforce?
- How to resolve "Salesforce Authorization Failed" error
- How to resolve "Visualforce refused to connect" error in Salesforce Visualforce page
- I am getting a "Quick fix needed!" error on Salesforce when a field is required during a Jira issue creation
- I am getting the "Cannot deserialize instance of reference from START_ARRAY value" error
- I am getting the "Field [FIELD_NAME] cannot be set. It is not on the appropriate screen, or is unknown" error
- I get a "Waiting for Jira data" message when there is a Salesforce field that has been modified or removed
- Jira Data Center certification error - PKIX path building failed
- Jira Issues and Comments components are blank and Create/Associate buttons are not available
- JsonValidationError List 'attachment' is undefined on object
- Page cannot be found when I try to re-authorize connection with Salesforce
- Salesforce is unable to create Jira issues due to emojis in Summary/Description
- Salesforce shows error "Permission upgrade needed"
- The warning "Session storage disabled or unavailable!" appears when accessing Jira issues
- "Salesforce security settings blocked the connection" error
- "This connection is not allowed to modify Salesforce data!" error when pushing data to Salesforce
- Unable to access Salesforce Package configuration (refused to connect)
- "URL No Longer Exists" when trying to load VisualForce pages
- Unable to create/update fields due to edit access
- "Unknown error! Please contact your administrator" message in the Salesforce Package (Server version)
- "Permission update needed" error on Bindings page
- "Rate Limiting Exception" error when configuring the Apex Trigger
- Endless loading animation when adding a new Salesforce object
- Salesforce: "Insufficient Privileges" Error on Connector Visualforce Page
- Unable to install Salesforce package. Error: "Profile Search Layout: - System Administrator - not appropriate for object..."
- "Connection with this name already exists" error even though there are no connections in Salesforce
- How to handle "Field is set to raise an error for unmapped values" warning
- Jira tickets are not searchable through Jira issues component when associating
- Creating Jira work items: troubleshooting empty field displays
- Authentication error “Your presented credentials do not provide access to this resource” after clicking configure
- Auto Pull not happening after creating Salesforce Object from post function
- AppExchange Package Installation Permission Error
Need support? Create a request with our support team.