Migrations to Jira Cloud

By pairing the Cloud Migration Tool and Configuration Manager for Jira Cloud apps, you can successfully migrate projects and issues from Jira Server/Data Center instances to destination Jira Cloud sites.

What Jira configuration do we migrate?

Check out the Supported Configuration Elements document for the complete list of the configuration element types Cloud Migration Tool is able to migrate.

Create your first cloud connection

When you open the Move to Jira Cloud home page for the first time and don’t have any connections to Jira Cloud sites yet, you’ll be able to quickly create your first-ever connection to a Jira Cloud site.

The Create cloud connection option allows you to connect to a Jira Cloud site without leaving the Manage migrations page. Then, you can proceed to a migration creation without switching pages - a single place to kick-start your instance transfer. Check out the Cloud Connections document to learn more about creating cloud connections.

Migration reports

We’ve added three reports with summarized information on your past and current migrations on top of the Manage migrations page:

The Projects report shows the number of migrated, not migrated, and in-progress project migrations.
The Issues report shows the number of migrated, not migrated, and in-progress issue migrations.
The Last migration report displays information about the last successful migration: the projects and issues migrated during the last migration and its duration.

Create migrations

To create migrations to Jira Cloud sites:

Log in as a user with the Jira System Administrators global permission to your Jira Server/Data Center instance.
Choose the cog icon at the top-right corner of the screen, then choose Configuration Manager.
Open the Move to Jira Cloud page from the left-side menu.
Create: Click on the New Migration button on the page to create a migration.
The first thing you’ll see is the Connect step of the migration wizard:
Connect: Name your migration and choose a Jira Cloud connection if you already have previously created one. Otherwise, click the New connection or + button to create a new one.
Learn more about creating cloud connections and the Atlassian credentials you need to provide.
After you have named your migration and created/chosen a connection, click the Select button to move to the next migration phase.
Select projects: On the Select step of the wizard, click Add projects to the migration and select projects from the current Jira instance.
Select boards (optional): You can also click the Add boards button next to the Boards section. This option will allow you to select boards outside (unrelated to) the selected projects and add them to the migration.
Analyze: Click Analyze to move to the next phase of the migration.
In the Analyze phase, review what will be added to and modified on the cloud - projects, configuration elements, and users. You'll be informed about problems or conflicts between the source and destination projects, configuration elements, and users. The analysis will show an error message with detailed information about the detected problem. Learn more about the analysis process.
If you have configuration errors or conflicts, you need to review and resolve them first. Then rerun the analysis.
Migrate: After resolving all errors and rerunning the analysis, click the Migrate button to run the migration.
Review the result of the migration. Click the Access Report button to review what exactly has been migrated.
You can also check if any warnings and errors have been encountered during the migration of issues and issue links. Learn more about the report.