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Notification parameters

Notification parameters

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SLA notification templates are powered by the Velocity templating engine. Here are some of the notification parameters you can use:

Parameter

Type

Description

Parameter

Type

Description

$baseUrl

String

Jira base URL.

$slaDescription

String

Name of the SLA.

$slaValue

String

SLA value as a time string.

$slaStartDate

String

Start time of the SLA.

$slaEndDate

String

End time of the SLA.

$originStatus

String

Origin status name (null if not set by status).

$targetStatus

String

Target status name (null if not set by status).

slaTargetDate

String

Target date of the SLA.

$issue.key

String

Issue key (for example, ABC-123).

$issue.summary

String

Summary of the issue.

${issue.fields.reporter.displayName}

String

Display name of the issue's reporter.

${issue.fields.priority.name}

String

Priority of the issue.

${issue.fields['customfield_10004'][*].name}

String

Custom field for organizations.

${issue.fields.duedate}

String

Due date of the issue.

${issue.fields.assignee.displayName}

String

Display name of the issue's assignee.

${baseUrl}/browse/${issue.key}

String

Link to the issue.

$issue.fields.content[0].content.text

String

Slack notification parameter for the issue description.

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